Cincinnati Public Schools
Senior Support Specialist/Student Service Technician I - Promotional Exam
Cincinnati Public Schools, Cincinnati, Ohio, United States, 45208
CITY OF CINCINNATI - CIVIL SERVICE COMMISSION - OFFICIAL BULLETIN
EXAMINATION #24-33
PROMOTIONAL OPPORTUNITY FOR CINCINNATI BOARD OF EDUCATION EMPLOYEES ONLY
TITLE : Senior Support Specialist/Student Services Technician I
SALARY:
$21.17 hourly
APPLICATION DEADLINE:
Wednesday, September 25, 2024 @ 11:59 PM.
GENERAL STATEMENT OF DUTIES:
This is an office support position with the Cincinnati Public Schools (CPS). This position is assigned the more difficult clerical and data entry duties in the support of assigned department/school. Must be able to type, file and distribute a variety of documents for CPS. Must be able to answer phone calls and respond to requests for information to provide general support and assistance to assigned supervisor and other Support Specialist
WHO MAY COMPETE ON THE EXAM:
All classified, permanent employees with the Cincinnati Public Schools who meet the qualifications listed below as of
Wednesday,
September 25, 2024 . All required experience must be with the Cincinnati Public Schools and must have occurred within the last (5) five years.
IT IS THE POLICY OF
THE CIVIL SERVICE COMMISSION THAT TEMPORARY TRANSFER AND/OR PROMOTION TIME WILL NOT BE COUNTED FOR EXAMINATION ELIGIBILITY PURPOSES (CIVIL SERVICE RULE 10, SECTION 2 - 8/3/89).
REQUIRED SERVICE RATING:Last two out of three performance reviews must be satisfactory.
QUALIFICATIONS:
Must be a Support Specialist with CPS and have passed their initial probationary period.
PROBATIONARY PERIOD:120 working days
EXAMPLES OF REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES (KSA's)
KNOWLEDGE OF:
Basic mathematical principles.
English usage, spelling, grammar and punctuation.
Typing and word processing techniques.
Department/school procedures, policies and rules.
Standard office procedures, methods and equipment, including a PC and related software required in the performance of
job activities.
ABILITY TO:
Work independently in absence of supervision.
Operate and use standard office equipment, including use of a PC and related software required in the performance of job
activities.
Communicate clearly and concisely, both orally and in writing.
Plan and organize work, estimate time requirements and set priorities.
Perform routine mathematical calculations.
Type/word process at a speed necessary for successful job performance.
Prepare, edit and proofread a variety of documents and correspondence.
Interpret and explain school policies, procedures and rules.
Establish and maintain effective working relationships with those contacted in the course of work.
Retain composure under stressful situations.
Adapt to a wide variety of duties and changing job demands.
Maintain confidentiality of restricted information.
Work occasional overtime or other than normal shift to meet work schedules.
OTHER REQUIREMENTS :Must have a valid driver's license.
EXAM DETAILS:
Date:
Thursday,October 10, 2024 /
TIME:
TO BE SET /
LOCATION:
TO BE SET
SUBJECTS AND WEIGHTS OF TEST SECTIONS :The selection process is worth 100% of the exam grade and consists of a written exam. The passing score will be determined after the examination by the Civil Service Examiner together with the Secretary. Determination of the passing score will be based on the job analysis, analysis of examination results, consultation with subject matter experts or other professional methods.
PROMOTIONAL GENERAL INFORMATION
1.
ELIGIBILITY : Civil Service promotional exams are open to classified permanent employees only, who meet the eligibility and qualification requirements stated in the announcement. Unclassified and certificated employees are not eligible to participate in these exams.
2.
FILING APPLICATIONS : Must be submitted through
http://www.cps-k12.org,
click on Apply for a job with CPS and Online Application System; Internal Postings; Clerical and Office Personnel. Applications must be received no later than stated deadline.
3.
TRANSCRIPTS:
( IF NEEDED, NO LATER THAN THE DEALINE DATE FOR FILING APPLICATIONS). PLEASE NOTE: Copies of unofficial versions or internet printouts of transcripts are NOT acceptable.
4.
ALTERNATE TEST DATE, TIME, LOCATION OR NECESSARY ASSISTANCE IN TAKING THE EXAM : Contact Margaret Key in advance of the test date at (513) 363-0206.
5.
PASSING SCORE : The passing score will be determined after the examination by the exam analyst, based on the job analysis, exam result analysis, consultation with subject matter expert, and/or other professional methods.
6.
SENIORITY CREDIT : A passing score on the written, oral and/or practical test must be achieved before credits for seniority will be given. A credit of one (1) point for completion of the first four years of creditable service and 0.6 points for completion of each of the next ten (10) years of such service will be added to the total exam grade. A maximum of seven (7) points for seniority for 14 years of creditable service can be added. To receive credit, service must have been continuous and with the City of Cincinnati, the Board, and/or the University of Cincinnati (including General/University Hospital) service up to July 1, 1977, when the University went under State control.
AN EQUAL OPPORTUNITY EMPLOYER REASONABLE ACCOMMODATIONS FOR QUALIFIED PEOPLE WITH DISABILITIES
"Applications for the Board of Education are considered public records under Ohio's Public Records Act. As a public record, applications maintained by the Board shall be made available to any person requesting to view them"
EXAMINATION #24-33
PROMOTIONAL OPPORTUNITY FOR CINCINNATI BOARD OF EDUCATION EMPLOYEES ONLY
TITLE : Senior Support Specialist/Student Services Technician I
SALARY:
$21.17 hourly
APPLICATION DEADLINE:
Wednesday, September 25, 2024 @ 11:59 PM.
GENERAL STATEMENT OF DUTIES:
This is an office support position with the Cincinnati Public Schools (CPS). This position is assigned the more difficult clerical and data entry duties in the support of assigned department/school. Must be able to type, file and distribute a variety of documents for CPS. Must be able to answer phone calls and respond to requests for information to provide general support and assistance to assigned supervisor and other Support Specialist
WHO MAY COMPETE ON THE EXAM:
All classified, permanent employees with the Cincinnati Public Schools who meet the qualifications listed below as of
Wednesday,
September 25, 2024 . All required experience must be with the Cincinnati Public Schools and must have occurred within the last (5) five years.
IT IS THE POLICY OF
THE CIVIL SERVICE COMMISSION THAT TEMPORARY TRANSFER AND/OR PROMOTION TIME WILL NOT BE COUNTED FOR EXAMINATION ELIGIBILITY PURPOSES (CIVIL SERVICE RULE 10, SECTION 2 - 8/3/89).
REQUIRED SERVICE RATING:Last two out of three performance reviews must be satisfactory.
QUALIFICATIONS:
Must be a Support Specialist with CPS and have passed their initial probationary period.
PROBATIONARY PERIOD:120 working days
EXAMPLES OF REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES (KSA's)
KNOWLEDGE OF:
Basic mathematical principles.
English usage, spelling, grammar and punctuation.
Typing and word processing techniques.
Department/school procedures, policies and rules.
Standard office procedures, methods and equipment, including a PC and related software required in the performance of
job activities.
ABILITY TO:
Work independently in absence of supervision.
Operate and use standard office equipment, including use of a PC and related software required in the performance of job
activities.
Communicate clearly and concisely, both orally and in writing.
Plan and organize work, estimate time requirements and set priorities.
Perform routine mathematical calculations.
Type/word process at a speed necessary for successful job performance.
Prepare, edit and proofread a variety of documents and correspondence.
Interpret and explain school policies, procedures and rules.
Establish and maintain effective working relationships with those contacted in the course of work.
Retain composure under stressful situations.
Adapt to a wide variety of duties and changing job demands.
Maintain confidentiality of restricted information.
Work occasional overtime or other than normal shift to meet work schedules.
OTHER REQUIREMENTS :Must have a valid driver's license.
EXAM DETAILS:
Date:
Thursday,October 10, 2024 /
TIME:
TO BE SET /
LOCATION:
TO BE SET
SUBJECTS AND WEIGHTS OF TEST SECTIONS :The selection process is worth 100% of the exam grade and consists of a written exam. The passing score will be determined after the examination by the Civil Service Examiner together with the Secretary. Determination of the passing score will be based on the job analysis, analysis of examination results, consultation with subject matter experts or other professional methods.
PROMOTIONAL GENERAL INFORMATION
1.
ELIGIBILITY : Civil Service promotional exams are open to classified permanent employees only, who meet the eligibility and qualification requirements stated in the announcement. Unclassified and certificated employees are not eligible to participate in these exams.
2.
FILING APPLICATIONS : Must be submitted through
http://www.cps-k12.org,
click on Apply for a job with CPS and Online Application System; Internal Postings; Clerical and Office Personnel. Applications must be received no later than stated deadline.
3.
TRANSCRIPTS:
( IF NEEDED, NO LATER THAN THE DEALINE DATE FOR FILING APPLICATIONS). PLEASE NOTE: Copies of unofficial versions or internet printouts of transcripts are NOT acceptable.
4.
ALTERNATE TEST DATE, TIME, LOCATION OR NECESSARY ASSISTANCE IN TAKING THE EXAM : Contact Margaret Key in advance of the test date at (513) 363-0206.
5.
PASSING SCORE : The passing score will be determined after the examination by the exam analyst, based on the job analysis, exam result analysis, consultation with subject matter expert, and/or other professional methods.
6.
SENIORITY CREDIT : A passing score on the written, oral and/or practical test must be achieved before credits for seniority will be given. A credit of one (1) point for completion of the first four years of creditable service and 0.6 points for completion of each of the next ten (10) years of such service will be added to the total exam grade. A maximum of seven (7) points for seniority for 14 years of creditable service can be added. To receive credit, service must have been continuous and with the City of Cincinnati, the Board, and/or the University of Cincinnati (including General/University Hospital) service up to July 1, 1977, when the University went under State control.
AN EQUAL OPPORTUNITY EMPLOYER REASONABLE ACCOMMODATIONS FOR QUALIFIED PEOPLE WITH DISABILITIES
"Applications for the Board of Education are considered public records under Ohio's Public Records Act. As a public record, applications maintained by the Board shall be made available to any person requesting to view them"