Localizationacademy
Senior Technical Writer
Localizationacademy, Trenton, New Jersey, us, 08628
Date Posted: 10/02/2024
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Hiring Organization: Rose InternationalPosition Number: 472135Job Title: Senior Technical WriterJob Location: Trenton, NJ, USA, 08611Work Model: HybridShift: 3 Days On-Site, 2 Days RemoteEmployment Type: TemporaryEstimated Duration (In months): 12Min Hourly Rate($): 65.00Max Hourly Rate($): 70.00Must Have Skills/Attributes: API, Documentation, Technical Writing, TestingJob Description***Only qualified Senior Technical Writer candidates located near the Trenton, NJ area to be considered due to the position requiring an onsite presence***The Senior Technical Writer is a highly skilled professional responsible for creating and maintaining technical documentation that communicates complex technical information to both technical and non-technical audiences. This role plays a crucial part in ensuring that product documentation, user guides, and manuals are clear, accurate, and accessible to users, helping them effectively use and understand the technology or products.Qualifications:Bachelor's degree in technical writing, English, computer science, or a related field10+ years of experience in technical writing, including experience in a senior or lead roleStrong writing and editing skills, with a keen eye for detail and grammarProficiency in using technical writing tools and softwareExperience writing technical documentation for cloud-based software, such as Salesforce, AWS & SnowflakeFamiliarity with documentation best practices, standards, and style guidesKnowledge of content management systems and version control systemsAbility to quickly grasp complex technical concepts and communicate them effectivelyStrong organizational and project management skillsExcellent communication and collaboration skillsExperience with Agile development methodologies is a plusFamiliarity with the subject matter or technology being documented is beneficialRequired Experience:Experience in technical writing - 10 YearsExperience with API documentation - 7 YearsExperience with documentation strategy development - 9 YearsExperience with documentation tools and version control systems - 10 YearsExperience in usability testing - 8 YearsExperience ensuring compliance with industry standards - 10 YearsExperience in translation and localization coordination - 5 YearsExperience in training and collaboration with other teams - 10 YearsExperience in collecting and analyzing user feedback - 10 YearsExperience writing technical documentation for cloud-based software, such as Salesforce, AWS, and Snowflake - 8 YearsSenior Technical Writer Responsibilities:Documentation Strategy:Develop and execute a documentation strategy that aligns with the organization's product development and release cyclesCollaborate with product managers, developers, and subject matter experts to understand documentation needsContent Creation:
Write, edit, and format technical documentation, including user manuals, online help, release notes, API documentation, and knowledge base articlesTranslate complex technical concepts into clear, concise, and user-friendly contentAudience Analysis:
Identify and understand the target audience(s) for each document or piece of contentTailor documentation to suit the knowledge level and needs of different user groupsDocumentation Tools:
Proficiently use documentation tools and software as providedMaintain version control for documentationVisual Elements:
Create or collaborate with graphic designers to include visual elements like diagrams, screenshots, and illustrations to enhance comprehensionEnsure consistency in visual elements and formattingUsability Testing:
Conduct usability testing of documentation with end users to gather feedback and make improvementsIterate and update documentation based on user feedback and changing product featuresCompliance and Standards:
Ensure that documentation complies with industry standards, regulations, and best practicesMaintain documentation quality and consistency across all materialsTranslation and Localization:
Coordinate translation and localization efforts for documentation as needed for global audiencesEnsure that translated content maintains the same level of accuracy and clarityTraining and Collaboration:
Provide training to end users and collaborate with other teams, including support, product management, and development, to gather information and feedbackDocumentation Updates:
Keep documentation up-to-date with product changes, enhancements, and new featuresCommunicate updates to users through release notes and other channelsUser Feedback and Support:
Collect and analyze user feedback to identify areas for improvement in documentationProvide support and guidance to users seeking help through documentation**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**Benefits:For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Hiring Organization: Rose InternationalPosition Number: 472135Job Title: Senior Technical WriterJob Location: Trenton, NJ, USA, 08611Work Model: HybridShift: 3 Days On-Site, 2 Days RemoteEmployment Type: TemporaryEstimated Duration (In months): 12Min Hourly Rate($): 65.00Max Hourly Rate($): 70.00Must Have Skills/Attributes: API, Documentation, Technical Writing, TestingJob Description***Only qualified Senior Technical Writer candidates located near the Trenton, NJ area to be considered due to the position requiring an onsite presence***The Senior Technical Writer is a highly skilled professional responsible for creating and maintaining technical documentation that communicates complex technical information to both technical and non-technical audiences. This role plays a crucial part in ensuring that product documentation, user guides, and manuals are clear, accurate, and accessible to users, helping them effectively use and understand the technology or products.Qualifications:Bachelor's degree in technical writing, English, computer science, or a related field10+ years of experience in technical writing, including experience in a senior or lead roleStrong writing and editing skills, with a keen eye for detail and grammarProficiency in using technical writing tools and softwareExperience writing technical documentation for cloud-based software, such as Salesforce, AWS & SnowflakeFamiliarity with documentation best practices, standards, and style guidesKnowledge of content management systems and version control systemsAbility to quickly grasp complex technical concepts and communicate them effectivelyStrong organizational and project management skillsExcellent communication and collaboration skillsExperience with Agile development methodologies is a plusFamiliarity with the subject matter or technology being documented is beneficialRequired Experience:Experience in technical writing - 10 YearsExperience with API documentation - 7 YearsExperience with documentation strategy development - 9 YearsExperience with documentation tools and version control systems - 10 YearsExperience in usability testing - 8 YearsExperience ensuring compliance with industry standards - 10 YearsExperience in translation and localization coordination - 5 YearsExperience in training and collaboration with other teams - 10 YearsExperience in collecting and analyzing user feedback - 10 YearsExperience writing technical documentation for cloud-based software, such as Salesforce, AWS, and Snowflake - 8 YearsSenior Technical Writer Responsibilities:Documentation Strategy:Develop and execute a documentation strategy that aligns with the organization's product development and release cyclesCollaborate with product managers, developers, and subject matter experts to understand documentation needsContent Creation:
Write, edit, and format technical documentation, including user manuals, online help, release notes, API documentation, and knowledge base articlesTranslate complex technical concepts into clear, concise, and user-friendly contentAudience Analysis:
Identify and understand the target audience(s) for each document or piece of contentTailor documentation to suit the knowledge level and needs of different user groupsDocumentation Tools:
Proficiently use documentation tools and software as providedMaintain version control for documentationVisual Elements:
Create or collaborate with graphic designers to include visual elements like diagrams, screenshots, and illustrations to enhance comprehensionEnsure consistency in visual elements and formattingUsability Testing:
Conduct usability testing of documentation with end users to gather feedback and make improvementsIterate and update documentation based on user feedback and changing product featuresCompliance and Standards:
Ensure that documentation complies with industry standards, regulations, and best practicesMaintain documentation quality and consistency across all materialsTranslation and Localization:
Coordinate translation and localization efforts for documentation as needed for global audiencesEnsure that translated content maintains the same level of accuracy and clarityTraining and Collaboration:
Provide training to end users and collaborate with other teams, including support, product management, and development, to gather information and feedbackDocumentation Updates:
Keep documentation up-to-date with product changes, enhancements, and new featuresCommunicate updates to users through release notes and other channelsUser Feedback and Support:
Collect and analyze user feedback to identify areas for improvement in documentationProvide support and guidance to users seeking help through documentation**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**Benefits:For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
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