Commonwealth of Pennsylvania
Unified Telecommunications Division Chief (Information Technology Executive 3)
Commonwealth of Pennsylvania, Harrisburg, Pennsylvania, us, 17124
THE POSITIONAre you a highly skilled and proficient information technology (IT) professional who is looking for a new and exciting challenge? The Enterprise Technology Services Office (ETSO) is seeking a highly ambitious and experienced Information Technology Executive 3 to take on the role of Unified Telecommunications Division Chief. This is a dynamic career path involving leadership and responsibility for the service strategy and overall program management of the Commonwealth's managed network and telecommunications strategy and implementation. Secure your future while utilizing your specialized IT talents and apply today!
DESCRIPTION OF WORKAs the Unified Telecommunications Division Chief, you will operate the program's portfolio of network and telecommunications used by all Commonwealth agencies and provide service strategy, design, and transition services for the portfolio focuses on unified communications leveraging Microsoft Teams, Intune mobile device management, and Contact Center support teams. Excellent networking and communication skills are vital in order to develop and maintain successful business relationships with the Commonwealth Enterprise Technologies Services Office's stakeholders by assisting them in budgeting and directing implementation of telecommunication initiatives. You will also direct the oversight and management of assigned network and telecommunications contracts for transition deliverables, milestones, and other requirements, as well as, executing continual service improvement plans key performance indicators for delivery oversight.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.Telework:
You may have the opportunity to work from home (telework) part-time, up to 3 days per week, based upon operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:Eight years of professional information technology experience and a bachelor's degree;
orTwelve years of professional information technology experience;
orAn equivalent combination of experience and training.
Additional Requirements:You must be able to perform essential job functions.Legal Requirements:The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).How to Apply:Resumes, cover letters, and similar documents will
not
be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date .
Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
DESCRIPTION OF WORKAs the Unified Telecommunications Division Chief, you will operate the program's portfolio of network and telecommunications used by all Commonwealth agencies and provide service strategy, design, and transition services for the portfolio focuses on unified communications leveraging Microsoft Teams, Intune mobile device management, and Contact Center support teams. Excellent networking and communication skills are vital in order to develop and maintain successful business relationships with the Commonwealth Enterprise Technologies Services Office's stakeholders by assisting them in budgeting and directing implementation of telecommunication initiatives. You will also direct the oversight and management of assigned network and telecommunications contracts for transition deliverables, milestones, and other requirements, as well as, executing continual service improvement plans key performance indicators for delivery oversight.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.Telework:
You may have the opportunity to work from home (telework) part-time, up to 3 days per week, based upon operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:Eight years of professional information technology experience and a bachelor's degree;
orTwelve years of professional information technology experience;
orAn equivalent combination of experience and training.
Additional Requirements:You must be able to perform essential job functions.Legal Requirements:The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).How to Apply:Resumes, cover letters, and similar documents will
not
be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date .
Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.