Global Commerce and Information, Inc.
UX Specialist
Global Commerce and Information, Inc., Baltimore, Maryland, United States, 21276
Your Success is Our Success.
Global CI is an award-winning 30-year IT Services company founded on the principles of providing high-quality, value-added technology consulting services. Our vision is to create a better future by improving the lives of the people we serve through emerging technologies. Join us and together we will advance the future of technology services.Global CI offers competitive compensation and non-salary benefits to all eligible employees.
Job Description
Key Required Skills:
Strong knowledge of user-centered design principles; documenting user requirements; user needs/pain points; Interaction/Interface design experience utilizing user-centered methods; designing and conducting formative various user research tests.
Position Description:• Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing• Elicit business goals and user needs from stakeholders• Facilitate customer discovery sessions• Create Conceptual Models, Journey Maps, Personas and Scenarios of Use• Create and refine screen prototypes• Document user requirements, screen designs, and design recommendations.
Skills Requirements:
Basic Qualifications• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
Required Skills• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis• Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations• Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings• Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings• Must provide a digital portfolio of design work for review
Desired Skills• Experience using Axure RP prototyping software• Experience with AdobeXD prototyping software• Experience with Pega and/or ServiceNow platforms• Experience with the Agile/Scrum methodology• Understanding of responsive design• Prior experience supporting government agencies• Understanding of Section 508 and its requirements regarding design• Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)
Education:• Bachelors degree with 7+ years of experience• Must be able to obtain and maintain a Public Trust. Contract requirement.
Benefits include:Comprehensive medical, dental, vision, life, and short & long-term disability insurance + health savings accountMatching 401k retirement plan + IRA's and Roth IRA'sGenerous paid time off and paid holidaysEmployee recruitment/referral bonusPaid community service hoursTuition reimbursementEmployee discounts
t Global Commerce & Information, Inc. we celebrate, support, and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.Global Commerce & Information, Inc maintains a drug-free workplace.
Global CI is an award-winning 30-year IT Services company founded on the principles of providing high-quality, value-added technology consulting services. Our vision is to create a better future by improving the lives of the people we serve through emerging technologies. Join us and together we will advance the future of technology services.Global CI offers competitive compensation and non-salary benefits to all eligible employees.
Job Description
Key Required Skills:
Strong knowledge of user-centered design principles; documenting user requirements; user needs/pain points; Interaction/Interface design experience utilizing user-centered methods; designing and conducting formative various user research tests.
Position Description:• Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing• Elicit business goals and user needs from stakeholders• Facilitate customer discovery sessions• Create Conceptual Models, Journey Maps, Personas and Scenarios of Use• Create and refine screen prototypes• Document user requirements, screen designs, and design recommendations.
Skills Requirements:
Basic Qualifications• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
Required Skills• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis• Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations• Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings• Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings• Must provide a digital portfolio of design work for review
Desired Skills• Experience using Axure RP prototyping software• Experience with AdobeXD prototyping software• Experience with Pega and/or ServiceNow platforms• Experience with the Agile/Scrum methodology• Understanding of responsive design• Prior experience supporting government agencies• Understanding of Section 508 and its requirements regarding design• Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)
Education:• Bachelors degree with 7+ years of experience• Must be able to obtain and maintain a Public Trust. Contract requirement.
Benefits include:Comprehensive medical, dental, vision, life, and short & long-term disability insurance + health savings accountMatching 401k retirement plan + IRA's and Roth IRA'sGenerous paid time off and paid holidaysEmployee recruitment/referral bonusPaid community service hoursTuition reimbursementEmployee discounts
t Global Commerce & Information, Inc. we celebrate, support, and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.Global Commerce & Information, Inc maintains a drug-free workplace.