Logo
State of Pennsylvania

State of Pennsylvania is hiring: Unified Telecommunications Division Chief (Info

State of Pennsylvania, Water Gap, PA, US


Salary: $112,450.00 - $170,876.00 Annually Location : Dauphin County, PA Job Type: Non-Civil Service Permanent Full-time Job Number: N-2024-94789 Department: Executive Offices Division: EX OA ETSO Ntwrk Unfd Telecmnc Opening Date: 10/10/2024 Closing Date: 10/27/2024 11:59 PM Eastern Job Code: 01723 Position Number: 50323087 Union: Non Union Bargaining Unit: A3 Pay Group: ST12 Bureau / Division Code: 00812811 Worksite Address: 1 Technology Park City: Harrisburg, Pennsylvania Zip Code: 17110 Contact Name: Matthew Zyroll Contact Phone: 717.836.3503 Contact Email: mzyrollpa.gov Bureau / Division: Enterprise Technology Services Office, Network, Unified Telecommunications, and Security Operations Division THE POSITION Are you a highly skilled and proficient information technology (IT) professional who is looking for a new and exciting challenge? The Enterprise Technology Services Office (ETSO) is seeking a highly ambitious and experienced Information Technology Executive 3 to take on the role of Unified Telecommunications Division Chief. This is a dynamic career path involving leadership and responsibility for the service strategy and overall program management of the Commonwealth's managed network and telecommunications strategy and implementation. Secure your future while utilizing your specialized IT talents and apply today DESCRIPTION OF WORK As the Unified Telecommunications Division Chief, you will operate the program's portfolio of network and telecommunications used by all Commonwealth agencies and provide service strategy, design, and transition services for the portfolio focuses on unified communications leveraging Microsoft Teams, Intune mobile device management, and Contact Center support teams. Excellent networking and communication skills are vital in order to develop and maintain successful business relationships with the Commonwealth Enterprise Technologies Services Office's stakeholders by assisting them in budgeting and directing implementation of telecommunication initiatives. You will also direct the oversight and management of assigned network and telecommunications contracts for transition deliverables, milestones, and other requirements, as well as, executing continual service improvement plans key performance indicators for delivery oversight. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, based upon operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Eight years of professional information technology experience and a bachelor's degree; or Twelve years of professional information technology experience; or An equivalent combination of experience and training. Additional Requirements: You must be able to perform essential job functions. Legal Requirements: The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS). How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreferencepa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs. Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. Eligibility rules apply. 01 How many years of full-time professional information technology experience do you possess? 8 years or more 7 but less than 8 years 6 but less than 7 years 5 but less than 6 years 4 but less than 5 years 3 but less than 4 years 2 but less than 3 years 1 but less than 2 years Less than 1 year None 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How much graduate coursework have you completed in information technology? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit and click on Other Information. 30 credits or more Less than 30 credits None Required Question