Creative Content & Production Manager Job at Pivotal Ventures in Kirkland

Founded in 2015 by Melinda French Gates, Pivotal expands opportunity and equality for all people through high-impact investments, philanthropy, partnerships, and advocacy. We accelerate social progress by removing barriers that hold people back.

We strive to be creative and innovative in our work and flexible in the approach we take to solving problems. To date, we have invested in over 150 organizations, including nonprofits, private sector companies, venture funds, and advocacy groups that are on the frontlines of the issues we work on. Some areas we currently focus on: women in technology and innovation; women in public office; women and girls of color; adolescent mental health; paid family and medical leave; and caregiving.

Inspired by our founder, we reach across communities and sectors to bring together changemakers who can scale up proven ideas and catalyze new ones. We learn from their experiences, amplify their resources, then step back so they can lead.

Our impatience with the status quo is fueled by an optimism that progress is always possible.

ROLE DESCRIPTION:

A member of the Principal Communications Team, the Creative Content & Production Manager is responsible for handling productions of large and small-scale digital media, social-first content and creative to ensure flawless execution for our Principal and Pivotal teams. They are accountable for authoring production briefs and working with teams to lead the production of creative projects, to best achieve the strategic visions, of the communications team. The Creative Content and Production Manager is responsible for managing project timeline, deliverables, and the day-to-day production - which includes maintaining efficient and timely communication, and tracking and reporting creative projects. Reporting to the Director, Digital & Creative Communications, the Creative Content & Production Manager will be partnered with one other creative manager and will have the support of a Producer.

ROLE RESPONSIBILITIES

Production Management:

• Lead the production of social-first, content, and creative ensuring all content maps back to the organization's strategy.
• Supervise, and manage, team members during productions, ensuring all content is produced in an efficient and timely manner.
• Manage and execute multiple projects at once as well as cross functional partners to develop strategies and processes to deliver world class creative.
• Partner with the digital and creative teams on project development and execution.
• Develop relationships with internal and external vendors to concept and execute content and creative projects that supports the communications and programmatic objectives.
• Manage and expand creative networks, with an emphasis on advancing Pivotal's equity and belonging goals.
• Manage production by agencies and vendors and coordinate review cycles with internal and external stakeholders. Supervise work of agencies and manage budgets to ensure delivery of high-quality assets on time and on budget, and effective use of resources.
• Serve as thought partner to cross functional teams on creative strategy development, and production.
• Contribute to the development of strategy planning sessions, learning opportunities, and annual planning for the Principal Communications Team.
• Drive integration and collaboration across the organization. Act as a content expert as it relates to creative production and design projects.
• Establish and maintain relationships with third parties/vendors.
• Ongoing talent review and acquisition for initiatives and projects.

Project management:

• Manage multiple creative projects (graphics, videos, infographics, animatics, prototyping, customized web design and development, email design, etc.) and creative agencies simultaneously from concept through completion.
• Author project plans, scope, timeline, budget, deliverables; coordinate with and manage vendors; identify and solve potential project pitfalls; support internal communication, attendance & participation in planning meetings; internal tracking and reporting of project statuses, support for execution of vendor contracts, etc.
• Coordinate internal resources and vendors for the flawless execution of projects.
• Manage scope with internal partners and, as appropriate, define change orders, documentation of direction/design change, cross checking deliverables and scope adherence.
• Produce status updates and timely communications regarding risks/urgent matters for internal and external partners.
• Meet budgetary objectives and adjust project constraints based on financial analysis.
• Track project performance, specifically to analyze successful completion of short and long-term goals.

Operations:

• Ensure all quality control practices are implemented per project/process: naming conventions, document distribution and management, etc.
• Maintain and support to Airtable process within the creative team and the Comms department.
• Management of invoicing.
• Support contract/licensing efforts with project manager(s).

SKILLS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements listed below are representative of the knowledge, skills, and/or behavior required to be successful in this role.

• Ability to translate a creative concept into an actionable project plan that delivers on goals with exceptional creative.
• Experience managing projects with many stakeholders & vendors, using resources responsibly and managing risk.
• Strong communication skills, both written and verbal.
• Diplomacy and tact in stressful situations and is able to build trusting relationships with respect and humility
• Excellent problem-solving skills, able to identify issues and is solutions-oriented.
• Agile and creative mind with refined aesthetic sensibilities.
• Ability to create energy and motivations among creative teammates and vendors, seeking out perspectives, mitigating biases and encouraging others in their development
• Knowledgeable in all current social media platforms and a quick study with new systems.
• Broad and working knowledge of website frameworks.

QUALIFICATIONS

• 8-10 years of experience in a wide variety of creative projects ranging from digital experiences, branded creative, research, strategy, naming, identity design, environmental design, video, animation, illustration, web, photography, and more.
• 4+ years of experience in digital content including social media, video and web.
• PC and Mac savvy.
• Experience in all MS suite applications, namely Excel, Word, OneNote, Teams, PPT.
• Extensive and current experience in the standard project planning tools such as MS Project, Airtable, Merlin, Smartsheet, Basecamp, Asana, FastTrack, 10,000ft, Excel, etc.
• Fluent in Dropbox, SharePoint, digital asset management.
• Fluent in digital brainstorm & collaboration tools such as Mural, Loom, Google slides, Dropbox Paper and more.
• Ability to travel as needed.
• Working knowledge in Photoshop, Lightroom, InDesign, Illustrator, Premier.

This is a full-time position, based in Pivotal's Kirkland, WA office. Base annual compensation range for this role is from $151,300-$161,900.

Benefits include medical, dental, vision, life, long-term disability and long-term care insurance, fertility benefit, backup caregiving solution, 144 hours of vacation, 96 hours of sick leave, 401k, HSA, FSA, discretionary annual target performance bonus and more.

APPLICATION

To apply, send submit your application via the Pivotal Ventures Careers page.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Please note this job description is not designed to cover or contain a comprehensive list of duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pivotal values diversity and is strongly committed to providing equal employment opportunity for all employees and all applicants seeking employment. All employment decisions at Pivotal are based on the candidate's or employee's capabilities and qualifications without regard to race, color, creed, religion, sex, sexual orientation, gender expression or identity, age, national origin, citizenship, veteran, military, or marital status, sensory, physical, or mental disability, genetic information or any other status or characteristic protected by applicable law. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please contact peopleandculture@pivotalventures.org.