Product Owner - Digital Marketing - Remote Opportunity

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the

Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share—in neighborhoods, at work, and in schools nationwide.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.

KinderCare Learning Companies is looking for an experienced Product Owner to shape and drive the website products that support the development of our Digital Family Experience Program. This effort will have a large focus on technology modernization - to embrace digital technologies and applications, agile ways of working and methodologies, DevOps, and a culture centered around the KinderCare family and center experience.

The Product Owner will own and maintain Product Strategy, Product Roadmap, and Product Backlog, including definition of user stories and acceptance criteria working directly with internal and external partners to successfully deliver value. This role will need to be able to demonstrate the delivery of business results through proactive problem solving, data-driven decision making, and rich interpersonal coordination across functional teams.

Responsibilities:

Own, prioritize, and maintain the Product Strategy, Product Roadmap and Backlog, including definition of user stories and acceptance criteria

Serve as the voice of the customer and translate customer insights into prioritized features and requirements

Drive business process transformation in conjunction with digital upgrades

Partner with Digital Marketing as key customer to ensure effective prioritization

Manage optimal customer experience for external and internal facing applications

Work with internal partners to understand business problem statements, prioritize these needs based on business impact and convert them into initiatives

Continuously and transparently communicate with internal collaborators the prioritization of the Product Roadmap and Backlog and the status of development efforts

Perform as a functional bridge between external partners for a 3rd party payment gateway and internal partners

Work with Agile Delivery Leads to help direct, motivate, and guide the agile delivery teams

Actively participate in the Scrum Sprint Ceremonies

Review completed development work to ensure specified acceptance criteria have been met and stories meet the definition of done

Manage, prioritize, and quickly assess the business impact of defects, and promote built-in quality throughout the development process

Ensure that Scrum Team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need

Understand the underlying business process & mechanics behind the data

Collaborate with the other Product Owners and Technical teams across the organization (including solution architects, development leads) to ensure we are meeting our product objectives through appropriate solution design considering dependencies

Qualifications:

Strong problem-solving skills and willingness to roll up your sleeves to get the job done with an open-mind and positive attitude

Ability to actively listen and reflect to drive positive outcomes

Strong persuasion, prioritization, and communication skills

Highly organized and adept at prioritization - you can recognize and keep track of all the moving pieces, adjusting to new information and goals

Strong understanding of website functionality, user behavior and conversion funnels

Technology understanding and ability to understand technology architecture

Knowledgeable in technology and software development processes

Experience using core business applications and the ability to translate this experience into KinderCare’s ecosystem and environment

Experienced with payment processes in same or similar industry

Proven track record of coordinating all aspects of a successful product throughout its lifecycle

Ability to cooperate and comfortable when working with internal & external tech teams

Ability to drive business process change across the organization

Demonstrable ability to develop product strategies and effectively communicate recommendations to leadership

Skilled at working effectively with multi-functional teams in a matrixed organization

Conflict resolution – not afraid to tackle difficult topics/conversation and able to successfully facilitate discussion to drive appropriate outcomes, including consideration of different approaches or viewpoints

Self-starter with a demonstrated ability to consistently deliver business results

Excellent verbal and written communication with the ability to foster open dialogue

Our benefits meet you where you are.

We’re here to help our employees navigate the integration of work and life:

Know your whole family is supported with

discounted child care benefits.

Breathe easy with

medical, dental, and vision benefits

for your family (and pets, too!).

Feel supported in your mental health and personal growth with

employee assistance programs.

Feel great and thrive with access to

health and wellness programs, unlimited paid time off

and

discounts

for work necessities, such as cell phones.

… and much more.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Primary Location: Portland, Oregon, United States

Job: Corporate

#J-18808-LjbffrRemote working/work at home options are available for this role.