UX/UI Designer Job at Joie Children's Products, Inc. in Morgantown

We are Joie, a global baby gear brand established in 2011 and distributed across over 85 countries. We prioritize designing products with families in mind.

Our commitment extends to fostering joy-filled workplaces, where we celebrate our team members' skills, and nurture their development. We offer superior health and welfare benefits, boasting a $0 Copay / $0 Deductible Medical & Prescription Plan, a 401(k) with a 6% Employer Match, Vision and Mental Health Benefits.

Our continued growth has us seeking a UX/UI Designer to join our Creative team supporting the Joie Brand.

The UX/UI Designer will effectively support the Company’s Marketing Team in building and shaping how the user experience affects the entire company, with a primary focus on e-commerce websites.

This role will be at the forefront of design activities: defining how users interact, create, and consume content.

The Day to Day

• Serve as the primary designer and the design gatekeeper for all aspects of the Joie brand website.
• Create wireframes, prototypes, user flows, site maps, and other artifacts to effectively communicate interaction and design ideas.
• Conceptualize original ideas that bring simplicity and a seamless user experience to complex designs based on user research and website data and analytics.
• Help influence cross-functional teams and the organization achieve solutions that are right for our customers and adhere to the product vision.
• Leverage the design system and/or generates new components to help ease the transition between design-developer handoff.
• Clearly articulate & defend design decisions and user journeys.
• Analyze user feedback, activity, and iterations to enhance the customer experience

Assist & Participate in:

• Defining strategic direction from a user experience perspective.
• User research activities.
• Refining the architecture, user interface, product features, and end-to-end experience for new features and functionality.
• Presenting design concepts to stakeholders and upper management.

This position description is intended to provide a summary of the major duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements.

Experience & Education

• Bachelor’s degree in HCI, Design, or other related fields or equivalent work experience or certifications.
• Three (3) to Five (5) years of professional work experience in UX/UI for web-based products.
• One (1) year minimum eCommerce, user research, qualitative usability testing, and in-person interviewing.
• A portfolio demonstrating strength in eCommerce website design.
• Fluency in digital KPIs.
• Strong skills in Figma, Sketch, or Adobe XD (we are a Figma house)
• Fundamental understanding of GDPR requirements and accessibility design.
• Experience working with global team members and contributing to Design System.

Skills & Competencies

• Possess a user-centric mindset driven by a curiosity for understanding people, behaviors, attitudes, needs, and motivations.
• Strong research and analytical skills; able to effectively gather significant information and communicate it in a purposeful and relevant way.
• Exceptional listening and communication skills; adept at communicating technical and creative concepts clearly and easily to cross-functional teams, stakeholders, and upper management; ability to translate Company goals and objectives into high-performing digital experiences.
• Highly developed interpersonal skills; ability to be tactful with diverse teams, situations, and ideas and possess superior cultural competency skills.
• Highly collaborative with a remarkable team-building approach; able to build and maintain strong rapport with all internal customers.
• Organized with meticulous attention to detail.
• Ability to work through ambiguity, and multiple, changing priorities while staying on track to meet deadlines.
• Naturally inclined to self-motivate, take initiative, and be compelled to acquire proficiency with new skills.

Other

• Ability to work extended hours as business needs warrant, may include nights and weekends.

Applicants must be currently authorized to work in the United States on a full-time basis.