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Redstone Residential

Redstone Residential is hiring: Community Manager in Provo

Redstone Residential, Provo, UT, United States


Community Manager CLASSIFICATION: Full-time, Exempt, Benefits Eligible COMPENSATION: $52,000 Per year + ability to earn an additional 20% of salary through performance bonuses BENEFITS: Health, Vision, and Dental Insurance 15 days of PTO and 10 paid holidays 3 Paid service days Paid parental leave 401K Plan with up to 6% matching Continued Education Program Employee Assistance Program Short-term Disability Insurance TEAM: Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S.! We were also listed as one of the Top Workplaces in Utah in 2021, 2022, and 2023! Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance Redstone Residential has at its core the mission statement "We create happiness for our residents, clients and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows: We Are Believers We Earn and Cultivate Trust We Communicate Authentically We Stay The Course We Embrace and Affect Change We Strive for Excellence KEY DUTIES & RESPONSIBILITIES: Monitor Redstone Key Performance Indicators (KPI's) on-site, which involves managing the property to the approved operating budget, overseeing the lease-up of the property, collect rents, manage delinquency, and submit weekly and monthly reports to Redstone. Create a positive environment that enhances the experience for our residents Build and maintain relationships with campus and community resources Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations Work collaboratively with other staff members in a highly entrepreneurial environment. Manage projects ranging from marketing initiatives to construction projects EXPERIENCE & QUALIFICATIONS: 2+ years of property management experience Ability to use and quickly learn technology - Google Apps, Microsoft Office, cloud-based management and dashboarding software Ability to manage projects and multitask several processes at once under stressful conditions Experience with Entrata Software or familiarity with PM software is a plus Detail-oriented work ethic, experience managing to a budget, P&L ownership Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed "Client-ready" professional demeanor and presentation. Previous client interface experience required.