Technical Writer Job at Peyton Resource Group in San Antonio

Job Duties: Independently leads requirements gathering activities. Consults with business partners to understand current and future business needs. Designs, tests, and implements conversational Virtual Assistant designs using Voiceflow / visio / figma and AWS Lex, user experience principles, conversational design. Identifies and troubleshoots application issues. Required Experience: Knowledge of Virtual Assistant platforms, applications and standards Knowledge of conversational designing and implementing on AWS Lex Experience with Natural Language understanding and how it impacts conversational flows. Knowledge of design concepts, standards and guidelines to align with user needs and expectations. Experience using design tools (VoiceFlow, Figma, or visio). Experience with Agile/SCRUM development methodology Ability to iterate and improve conversational flows based on user feedback and best practices.