DoorDash USA
Staff Product Designer, Shopper Experience Job at DoorDash USA in New York
DoorDash USA, New York, NY, United States
About the Team
Our Dasher & Logistics team owns the end-to-end Dasher experience from supply and efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in.
About the Role
As we grow our New Verticals team, we’re looking for a Staff Product Designer to lead our Shopper Experience (How Dashers use our app to shop at grocery and retail stores). Dashers are at the heart of our logistics business, and our design team works hard to simplify millions of drivers’ end-to-end experience, to help them achieve their financial goals through flexibility and stability.
We're building the world's most efficient and reliable same-day logistics platform to fulfill our vision of empowering all local businesses. We’ve expanded to support groceries, convenience, pets and other exciting markets, and the Dasher app and underlying logistics platform need to flex to accommodate all their nuances at scale. This brings many compelling and diverse design challenges, with the potential to improve each side of our marketplace - from Dashers, to Consumers, to Merchants. This is a role to help lead the future of shopping at DoorDash.
The role can be based in San Francisco or New York and will report directly into the Head of Design for Dasher & Logistics. This is a hybrid role, with 1-2 days a week in-office and some time remote.
You're excited about this opportunity because you will…
Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on new products and services for dashers.
Partner with teams in PM, Engineering, Research and Operations to influence our product and design strategy by building a great user experience for our complex three-sided marketplace
Push the creative boundaries of our dasher experiences, that sets a new baseline for visual craft and impact the product will have in the industry.
We're excited about you because…
You have 7+ years of work experience of work experience and a portfolio showcasing your ability to maintain a high bar for craft at scale. You have experience leading new work streams in a complex problem space.
You think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details, and care about elevating the overall experience.
You excel at storytelling and convey complex topics to stakeholders at all levels.
You use a first principles approach and aren’t afraid to try new things to create the future.
You are psyched about 0→1 and enjoy challenging, complex strategic problems.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here .
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