Technical Writer

Technical Writer

Menlo Park, CA

Onsite interview

Primary Skills: Technical Writing, Frame Maker, Adobe PDF, Video Creation, Wiki, Adobe Captivate, Camtasia, Supply Chain Workflows

Job Description:

• 15+ years of hands-on experience in Technical Writing
• At least 4+yrs experience in technical leadership role in leading team of technical writers
• Experience in setting up Technical COE (Centre of Excellence) would be a big plus
• Should be well versed in documenting User Manuals, Training Manuals, Installation Guides, Configuration Guides, Reference Guides for Business Workflows
• Should be well versed in Videos, Wiki Page, PowerPoint presentations
• Exposure to Supply Chain Management domain (must have) and should possess following

• Knowledge of Inbound/Outbound Signals/ Supply Chain concepts
• Knowledge of Inventory, Order Management, Planning, Forecasting, Procurement, Logistics, etc
• Writing Doc Plans
• Driving stakeholder Meetings
• Document Mining
• Document Tracking
• Technical Pitch for expansion among stakeholders

• Should be able to drive and present the Technical Writing work across various business verticals
• Should be able to bring new ideas, innovations on the table to take technical writing to new levels
• Should be well versed in understanding Key touchpoints to extract "how" & "what" needed for documenting the workflow
• Manage updates and revisions to technical literature
• Co-ordinate with cross functional stakeholders to gather information and document the procedures
• Act as single point of contact to cater to documentation needs within and outside the business group
• Should have worked in the past to expand the footprint of the technical writing within and outside the business group
• Should be able to prepare and drive presentations depicting the technical writing work performed by team.
• Write Requirement documents that will be shared with remote teams for understanding the scope and execute deliverables
• Working experience and sound knowledge in video documentation tools such as Adobe Captivate and so on.
• Knowledge on other text-based authoring documentation tools, such as MS Office, Frame Maker, Adobe PDF etc applications.
• Should be willing to work onsite only.

Qualifications:

• Any prior experience in documentation of Supply Chain Management domain
• Any prior experience in setting up Technical Writing center of excellence group
• Ability to understand the stakeholders needs and document information based on that
• Ability to multi task and work independently in a fast paced work environment is critical for success
• Ability to prepare presentations, conduct road shows to reflect the work done by the team
• Must currently live in the SF Bay area or be willing to immediately relocate to the job location within two weeks
• Excellent communication & Analytical skills