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Ursus Inc

GenStudio Optimization Strategist

Ursus Inc, San Jose, California, United States, 95199


JOB TITLE: GenStudio Optimization Strategist LOCATION: Remote or Bay Area (hybrid) PAY RANGE:$40.00 - $50.70 DURATION: 1 year

TOP 3 SKILLS:

2+ years of customer-facing experience, preferably in technology-related fields. 5+ years of professional experience. Demonstrated experience with generative AI tools, particularly in prompting for writing and/or image generation.

COMPANY: Our client a Fortune 500 Software Organization is seeking a GenStudio Optimization Strategist to bring onto the team.

Role Summary

We're seeking an enthusiastic and skilled GenStudio Optimization Strategist to help our customers successfully integrate and leverage our cutting-edge generative AI tool, GenStudio for Performance Marketing. In this role, you'll be the bridge between our technology and our customers, ensuring a smooth, personalized onboarding experience.

Key Responsibilities

- Guide customers through the setup and implementation of our generative AI tool, providing hands-on support and personalized training. - Coordinate and schedule meetings with customers, managing the onboarding timeline efficiently. - Gather and analyze customer inputs to tailor the onboarding process and optimize tool usage for each client. - Collaborate with internal teams to address customer needs and improve the onboarding process. - Create and deliver engaging presentations and training materials to educate customers on best practices and advanced features. - Act as a trusted advisor, helping customers unlock the full potential of our AI tool in their specific contexts.

Key Skills

- Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts in simple terms. - Creative problem-solving skills and the ability to think outside the box when addressing customer challenges. - Strong program management skills with a keen eye for detail and the ability to juggle multiple projects simultaneously. - A passion for AI technology and its practical applications in various industries. - Natural curiosity and a drive to continuously learn about emerging AI technologies and trends. - Ability to lead and influence others through technical excellence and stellar execution. - Strong analytical and interpersonal skills to work effectively in collaborative environments and with multi-team projects.

Experience and Education

- Bachelor's degree in a technical or creative field. - 2+ years of customer-facing experience, preferably in technology-related fields. - 5+ years of professional experience. - Demonstrated experience with generative AI tools, particularly in prompting for writing and/or image generation. - Background in customer success, technical account management, or similar roles involving technology adoption. - Proven track record of successful project management and stakeholder coordination.

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