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Ursus Inc

GenStudio Optimization Strategist

Ursus Inc, San Jose, CA, United States


JOB TITLE: GenStudio Optimization Strategist
LOCATION: Remote or Bay Area (hybrid)
PAY RANGE:$40.00 - $50.70
DURATION: 1 year

TOP 3 SKILLS:
  • 2+ years of customer-facing experience, preferably in technology-related fields.
  • 5+ years of professional experience.
  • Demonstrated experience with generative AI tools, particularly in prompting for writing and/or image generation.

COMPANY:
Our client a Fortune 500 Software Organization is seeking a GenStudio Optimization Strategist to bring onto the team.

Role Summary

We're seeking an enthusiastic and skilled GenStudio Optimization Strategist to help our customers successfully integrate and leverage our cutting-edge generative AI tool, GenStudio for Performance Marketing. In this role, you'll be the bridge between our technology and our customers, ensuring a smooth, personalized onboarding experience.

Key Responsibilities

- Guide customers through the setup and implementation of our generative AI tool, providing hands-on support and personalized training.
- Coordinate and schedule meetings with customers, managing the onboarding timeline efficiently.
- Gather and analyze customer inputs to tailor the onboarding process and optimize tool usage for each client.
- Collaborate with internal teams to address customer needs and improve the onboarding process.
- Create and deliver engaging presentations and training materials to educate customers on best practices and advanced features.
- Act as a trusted advisor, helping customers unlock the full potential of our AI tool in their specific contexts.

Key Skills

- Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts in simple terms.
- Creative problem-solving skills and the ability to think outside the box when addressing customer challenges.
- Strong program management skills with a keen eye for detail and the ability to juggle multiple projects simultaneously.
- A passion for AI technology and its practical applications in various industries.
- Natural curiosity and a drive to continuously learn about emerging AI technologies and trends.
- Ability to lead and influence others through technical excellence and stellar execution.
- Strong analytical and interpersonal skills to work effectively in collaborative environments and with multi-team projects.

Experience and Education

- Bachelor's degree in a technical or creative field.
- 2+ years of customer-facing experience, preferably in technology-related fields.
- 5+ years of professional experience.
- Demonstrated experience with generative AI tools, particularly in prompting for writing and/or image generation.
- Background in customer success, technical account management, or similar roles involving technology adoption.
- Proven track record of successful project management and stakeholder coordination.

IND123