Singlewire Software
UX Designer
Singlewire Software, Madison, Wisconsin, us, 53774
Who Are We?
We're a software company. We make InformaCast and Visitor Aware - a combination of great notification software and visitor management software - and we sell it to people all over the world. Our employees, customers and partners love us.
At Singlewire Software, we know what we do matters. Our customers tell us every day the difference our solutions make in their lives as they work to keep their people safe. That knowledge creates a passionate team inspired by their positive influence on other people's lives. It makes serious work a fun and engaging challenge and lets our employees know that people are central to everything we do. Join Us! Are you someone who: Likes working across departments including development, support, sales and marketing? Wears many UX hats, including research, strategy, and design? Understands the 10,000 ft picture for a product and can zoom in and focus on a particular feature? Negotiates with stakeholders to arrive at solutions that don't skimp on usability and accessibility?
At Singlewire, you'll have the opportunity to shape how our product and offerings behave, look, and feel. The design team is a small (but mighty) group, driven by the desire to ensure we're placing users at the center of our design process while also factoring in the needs of the business. There's no shortage of opportunities to make an impact! Education Requirements
College grad with a Human Factors, Interactive Design, Visual Design or an equivalent degree/experience focused on user centered design principles.
Job Duties
Work across departments and coordinate with the product team to deliver consistent and exceptional user experiences. Use data analytics, user feedback, and user testing to make informed design decisions. Build the necessary artifacts to help deliver features, including wireframes, prototypes, and high-fidelity designs. Verify finished features through acceptance testing. Contribute to our design system, ensuring components remain usable and accessible. Contribute to our design process, seeking out and identifying areas we can continually improve. Perform accessibility testing of existing features and provide recommendations on how to fix them.
Qualifications and Skills
Engages with customers to understand their true needs. Identifies and fixes accessibility issues. Gets passionate about the UX/UI industry and shares that enthusiasm with others. Brings a curiosity and excitement for identifying customers' problems and designing solutions to alleviate them. Attends to details while maintaining a comprehensive understanding of the overall objective. Collaborates with cross-organizational teams. Communicates clearly, both orally and in writing, to effectively engage with Agile software development teams, including developers, QA, and project managers. Loves to learn. Organizes multiple projects and prioritizes to meet deadlines when needed. Maintains a positive attitude, even in stressful situations.
Experience In Any Of The Following Technologies/Principles A Plus
Design tools: Figma, Adobe Suite, etc. Analytics tools: Elastic, Google Analytics, Pendo. External design systems experience: Apple, Google, and Microsoft. Frontend web experience: HTML, CSS, React w/ TypeScript. SaaS application design experience.
More About This Role
Must be eligible to work in the United States without visa sponsorship. Can be remote/hybrid/on-site. You'll receive your choice of a Windows or Mac laptop.
At Singlewire, we believe what we do really matters. We offer competitive compensation and great benefits including 401K match, health, dental, vision, and life insurance.
At Singlewire Software, we know what we do matters. Our customers tell us every day the difference our solutions make in their lives as they work to keep their people safe. That knowledge creates a passionate team inspired by their positive influence on other people's lives. It makes serious work a fun and engaging challenge and lets our employees know that people are central to everything we do. Join Us! Are you someone who: Likes working across departments including development, support, sales and marketing? Wears many UX hats, including research, strategy, and design? Understands the 10,000 ft picture for a product and can zoom in and focus on a particular feature? Negotiates with stakeholders to arrive at solutions that don't skimp on usability and accessibility?
At Singlewire, you'll have the opportunity to shape how our product and offerings behave, look, and feel. The design team is a small (but mighty) group, driven by the desire to ensure we're placing users at the center of our design process while also factoring in the needs of the business. There's no shortage of opportunities to make an impact! Education Requirements
College grad with a Human Factors, Interactive Design, Visual Design or an equivalent degree/experience focused on user centered design principles.
Job Duties
Work across departments and coordinate with the product team to deliver consistent and exceptional user experiences. Use data analytics, user feedback, and user testing to make informed design decisions. Build the necessary artifacts to help deliver features, including wireframes, prototypes, and high-fidelity designs. Verify finished features through acceptance testing. Contribute to our design system, ensuring components remain usable and accessible. Contribute to our design process, seeking out and identifying areas we can continually improve. Perform accessibility testing of existing features and provide recommendations on how to fix them.
Qualifications and Skills
Engages with customers to understand their true needs. Identifies and fixes accessibility issues. Gets passionate about the UX/UI industry and shares that enthusiasm with others. Brings a curiosity and excitement for identifying customers' problems and designing solutions to alleviate them. Attends to details while maintaining a comprehensive understanding of the overall objective. Collaborates with cross-organizational teams. Communicates clearly, both orally and in writing, to effectively engage with Agile software development teams, including developers, QA, and project managers. Loves to learn. Organizes multiple projects and prioritizes to meet deadlines when needed. Maintains a positive attitude, even in stressful situations.
Experience In Any Of The Following Technologies/Principles A Plus
Design tools: Figma, Adobe Suite, etc. Analytics tools: Elastic, Google Analytics, Pendo. External design systems experience: Apple, Google, and Microsoft. Frontend web experience: HTML, CSS, React w/ TypeScript. SaaS application design experience.
More About This Role
Must be eligible to work in the United States without visa sponsorship. Can be remote/hybrid/on-site. You'll receive your choice of a Windows or Mac laptop.
At Singlewire, we believe what we do really matters. We offer competitive compensation and great benefits including 401K match, health, dental, vision, and life insurance.