Robert Half is hiring: User Experience Writer in Miami

Job Title: UX Writer/Content Strategist

Company: Fortune 500 Telecommunications Company

Location: Miami, FL

Duration: 6-Month Contract to Hire

Pay: $45-$60/hr

Job Description:

We are seeking a talented and detail-oriented UX Writer to join our team in the telecommunications industry. As a UX Writer, you will craft clear, engaging, and user-focused content that enhances the user experience across our digital platforms. You will work collaboratively with product managers, designers, developers, and researchers to ensure the seamless delivery of high-quality content that aligns with our brand voice and values.

Responsibilities:

• Write and edit concise, user-friendly content for digital products, including mobile apps, websites, and software interfaces.
• Collaborate with UX/UI designers to create microcopy, error messages, tooltips, and instructional content that simplifies complex workflows.
• Conduct content audits and contribute to creating content style guides and design systems.
• Partner with user researchers to test and iterate on content based on user feedback and data insights.
• Ensure content aligns with accessibility standards (e.g., WCAG compliance) and supports diverse user needs.
• Maintain consistency in tone, style, and terminology across all product touchpoints.
• Stay up to date with UX trends, telecommunications industry developments, and content best practices.

Qualifications:

• 3+ years of experience as a UX Writer, Content Designer, or similar role.
• Strong portfolio showcasing UX writing samples, including microcopy and user flows.
• Experience working in fast-paced, Agile environments.
• Proficiency in UX tools such as Figma, Miro, or similar platforms.
• Familiarity with telecommunications products, services, or enterprise-level platforms is a plus.
• Knowledge of accessibility and localization best practices.
• Exceptional written and verbal communication skills.

Preferred Skills:

• Ability to synthesize complex technical information into simple, user-friendly content.
• Experience collaborating with cross-functional teams in a hybrid or on-site environment.
• Bachelor's degree in English, Communications, Design, or a related field (or equivalent work experience).