Super Micro Computer
Technical Writer Job at Super Micro Computer in San Jose
Super Micro Computer, San Jose, CA, United States, 95199
Job Req ID: 25542
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
The Technical Writer will write, revise, and create server, motherboard, and chassis user manuals, quick reference guides, and other product-related user guides as assigned. This person will maintain documentation detailing the revision history of each manual and user guide.
Essential Duties and Responsibilities:
The duties and responsibilities for this position include, but are not limited to, the following:
Interacting with engineers and other tech writers to obtain technical data, schematics, and drawings for manual production
Writing, revising, completing user manuals, quick reference guides, and user guides as assigned
Using graphics tools to create/modify illustration drawings, product images, and technical graphics to be used in technical documentation
Providing assistance and support to a senior technical writer in maintaining user manuals for Intel motherboard and other hardware-related projects
Keeping records that document revisions of all manuals and user documents
Submitting daily and weekly status reports
Providing support to other technical writers, engineers, and sales when needed
Following instructions and carrying out duties as instructed by product managers, engineers, and the team manager.
Qualifications:
BA in English, Technical Writing, or Technical Communications required
Proficiency in desktop publishing packages including Adobe InDesign, Illustrator, Excel, and Microsoft Word
Experience in MadCap Flare preferred
Minimum of two years of technical experience in computer and hardware-related fields required
Minimum of two years of experience in writing technical documents and creating technical graphic illustration preferred
Ability to work closely with persons from diverse backgrounds required
Ability to follow oral and written instructions required
Ability to handle multiple projects simultaneously and efficiently required
Ability to complete a project on short notice required
Salary Range
$66,560 - $117,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
The Technical Writer will write, revise, and create server, motherboard, and chassis user manuals, quick reference guides, and other product-related user guides as assigned. This person will maintain documentation detailing the revision history of each manual and user guide.
Essential Duties and Responsibilities:
The duties and responsibilities for this position include, but are not limited to, the following:
Interacting with engineers and other tech writers to obtain technical data, schematics, and drawings for manual production
Writing, revising, completing user manuals, quick reference guides, and user guides as assigned
Using graphics tools to create/modify illustration drawings, product images, and technical graphics to be used in technical documentation
Providing assistance and support to a senior technical writer in maintaining user manuals for Intel motherboard and other hardware-related projects
Keeping records that document revisions of all manuals and user documents
Submitting daily and weekly status reports
Providing support to other technical writers, engineers, and sales when needed
Following instructions and carrying out duties as instructed by product managers, engineers, and the team manager.
Qualifications:
BA in English, Technical Writing, or Technical Communications required
Proficiency in desktop publishing packages including Adobe InDesign, Illustrator, Excel, and Microsoft Word
Experience in MadCap Flare preferred
Minimum of two years of technical experience in computer and hardware-related fields required
Minimum of two years of experience in writing technical documents and creating technical graphic illustration preferred
Ability to work closely with persons from diverse backgrounds required
Ability to follow oral and written instructions required
Ability to handle multiple projects simultaneously and efficiently required
Ability to complete a project on short notice required
Salary Range
$66,560 - $117,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.