Library Specialist Job at Martin County Board of County Commissioners in Stuart

Under general direction of the Unit Supervisor, the person in this position is responsible for library work involving support service and customer service to internal and external customers. Work may involve responsibility for information desk functions including the use of print and electronic resources, shelf maintenance, periodicals maintenance, and recording basic library statistics. Work may also involve the responsibility of technical work requiring specialized training in a functional area of the library, specifically technical services. The person in this position is entrusted with making routine library decisions.

In the event of a natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed. (Note: The listed duties are illustrative only and are not intended to describe each and every function, which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

Responsibilities:

1. Provides excellent customer service to internal and external customers.
2. Responds with professionalism and courtesy to in person, mail, telephone, email requests for information and research.
3. Provides mobile reference services for our patrons and assists them with print and online resources.
4. Provides the full range of check out desk procedures using a collection management system.
5. Maintains working knowledge of electronic and print resources.
6. Assures accurate shelving of materials by shelf reading and re-shelving.
7. Assists in compiling a variety of statistics concerning library usage.
8. Reconciles customer accounts.
9. Instructs the public and library staff system wide in the use of Library resources including the online catalog, databases and print resources.
10. Supports the public in the use of all library equipment and resources.
11. Aids the public in the use of online library services and in accessing resources.
12. Creates topical book displays with the guidance of supervisor.
13. Promotes and communicates library programs, computer classes, and services.
14. Maintains assigned area of the collection to ensure materials are organized and available for customers.
15. May plan and conduct library tours and deliver classes.
16. Provides Readers’ Advisory services to library patrons.
17. May catalog new titles by locating correct online Machine-Readable Cataloging Record (MARC) through cataloging software.
18. In absence of higher-level staff, may be assigned to assume responsibility for the library and staff on evenings and weekends, should no other resources be available.
19. May assist in training volunteers, clerical, paraprofessional, and peers in specific tasks.
20. Performs work related to this job description as required.

Knowledge, Skills and Abilities:

1. Knowledge of basic library principles, methods, procedures, and techniques.
2. Ability to work independently in a wide variety of situations.
3. Knowledge of children’s and young adult resources.
4. Knowledge of library reference materials and research techniques.
5. Must have excellent customer service skills with a strong work ethic, judgment, organization, efficiency, self-motivation, friendliness, and approachability.
6. Skilled in communication, collaboration, and presentation.
7. Able to utilize computer technology and software applications.
8. Ability to communicate clearly and to understand and follow written and oral instruction.
9. Ability to work with patrons of all ages.
10. Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Martin County Library System Customer Service Commitment.
11. Able to establish and maintain effective working relationships as necessitated by work assignments.
12. Ability to push loaded book carts, bend, and reach to shelve materials.
13. Able to stand for lengthy periods of time when necessary.
14. Ability to remain flexible and adapt to a dynamic environment.
15. Able to work a schedule that includes evenings and weekends.
16. Must possess an Associates in Arts degree required, with experience in library related work desirable.
17. Additional qualifying education and/or experience which provide the necessary knowledge, skills and abilities may be substituted one for the other on a year for year basis.

Certificates, Licenses, Registrations:

Must possess a valid Florida Driver's License.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Acceptable eyesight (with or without correction).
2. Acceptable hearing (with or without correction).
3. Ability to stay on your feet for extended periods of time.
4. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other related office equipment as necessary.
5. Ability to push loaded book carts, bend and reach to shelve materials.
6. Occasional lifting over 50 pounds and frequently lifting 10-25 pounds.
7. Occasional turning, pulling.
8. Frequent balancing, carrying, handling.
9. Very frequently standing, sitting, repetitive hand motion.
10. Constant walking, speaking, hearing, seeing, hand/wrist movement.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work is performed primarily indoors.
2. Involves frequent interaction with people.
3. Constantly working with adequate lighting and ventilation.

ADA/Compliance Statement:

This document may be reproduced upon request in an alternative format by contacting the County ADA Coordinator (772) 320-3131, the County Administration Office (772) 288-5400, Florida Relay 711, or by completing our accessibility feedback form at www.martin.fl.us/accessibility-feedback.

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.