Assistant Community Manager Job at 4 & Co Coworking Spaces in Land O' Lakes

Assistant Community Manager

About 4 & Co:

4 & Co is Florida’s newest coworking space, created to foster community-driven work environments. The Assistant Community Manager plays a crucial supporting role in maintaining a smooth-running space that is welcoming, clean, and productive. This position is ideal for someone who is eager to learn, support community engagement, and be an essential part of a dynamic team.

About the Role:

The Assistant Community Manager (ACM) assists the Community Manager in daily operations, providing exceptional service and ensuring the space is optimized for member productivity. The ACM is expected to maintain a welcoming atmosphere, assist with operational tasks, and support community-building efforts. This role requires attention to detail, excellent communication skills, and the ability to work collaboratively with the team.

Key Responsibilities:

• Assist with greeting visitors and members, ensuring they feel welcome and informed.
• Support Community Manager in conducting tours and onboarding new members.
• Assist with member services, including equipment check-ins, troubleshooting minor tech issues, and ensuring services are running smoothly.
• Maintain the cleanliness of the space and assist in preparing meeting rooms between bookings.
• Help plan and execute community and public events, contributing to the space's overall vibe.
• Assist with administrative tasks, including membership processing and maintaining records.
• Provide general assistance to members, ensuring their needs are met promptly and efficiently.
• Liaise with vendors and other stakeholders to coordinate services, such as maintenance or event needs.

Key Attributes:

• Flexible: Adjusts quickly to changing needs and priorities, helping ensure smooth operations.
• Proactive: Takes initiative, identifying opportunities to support members and improve processes.
• Connector: Helps foster connections within the community by facilitating member introductions.
• Detail-Focused: Notices when the space or operations need attention and takes action to resolve issues.
• Friendly & Approachable: Always ready to engage with members and make them feel welcome.
• Curious: Willing to learn new skills and tools that help improve both the member experience and the space's functionality.
• Collaborative: Works well within a team, offering support and helping with tasks as needed.
• Customer Relations: Able to interact with people and have strong people skills that build relationships and also keep a high standard of customer experience

Experience & Requirements:

• High school diploma required, some college coursework preferred.
• 1+ years of experience in customer service, hospitality, or office environments.
• Familiarity with basic office technology and coworking software.G-Suite specifically: Primarily Gmail, Chat, Google Workspace, Google Meet. As well as ChatGPT and Canva
• Strong organizational skills, attention to detail, and time management. Phone etiquette and professional demeanor for email correspondence, proficient in grammar and punctuation, strong command of English
• Positive attitude and eagerness to assist members and team members alike.

Salary & Benefits:

Competitive salary with benefits package.