4 & Co Coworking Spaces is hiring: Community Manager in Lutz

4 & Co Coworking Spaces is looking for a Community Manager in Lutz, FL.
This local job opportunity with ID 3036495569 is live since 2025-01-15 16:45:42.

About 4 & Co:

4 & Co is Florida’s newest coworking space, designed to empower professionals through collaboration, education, and community building. As a Community Manager, you will be the heart of our space, setting the tone for a positive, dynamic environment for both members and guests. This role is for someone who thrives in a community-driven, fast-paced environment and is excited to lead with a proactive, flexible, and enthusiastic approach.

About the Role:

The Community Manager (CM) is responsible for delivering exceptional service, ensuring smooth day-to-day operations, and fostering a welcoming, productive atmosphere at 4 & Co. The CM must be a connector, able to bridge relationships, create connections, and encourage members to actively engage with the community. The role combines customer service, problem-solving, and event coordination to enhance the overall member experience.

Key Responsibilities:

1. Greet visitors and members with a warm, friendly, and welcoming demeanor.
2. Conduct tours, effectively communicating 4 & Co's vision, membership options, and space features.
3. Onboard new members, ensuring they feel at home and are introduced to relevant services and community members.
4. Provide concierge-level service, including checking equipment in and out, troubleshooting technology issues, and assisting with space needs.
5. Manage memberships, meeting room bookings, and payments, ensuring accurate records are kept.
6. Support the planning and execution of community events that engage and connect members.
7. Ensure the space is always clean, organized, and ready for use, addressing any maintenance needs proactively.
8. Cultivate a community where members feel welcomed and supported, making connections based on shared interests and goals.
9. Communicate clearly and empathetically with members and team members, resolving conflicts and providing solutions as needed.
10. Work directly with leadership to make decisions that improve member experience and operational efficiency.
11. Will require to be physically active such as walking and able to lift no more than 50 lbs.

Key Attributes:

1. Flexible: Ability to adapt and shift focus as needed, ensuring member needs are met with minimal disruption.
2. Accountable: Takes ownership of the role, ensuring tasks are completed in a timely and thorough manner.
3. Proactive: Actively seeks out solutions and anticipates member needs before they arise.
4. Connector: Actively works to bring people together, helping foster meaningful relationships and collaborations.
5. Friendly & Outgoing: Always approachable, welcoming new faces, and creating a positive atmosphere.
6. Excellent Communicator: Navigates conversations effectively, maintaining a strong presence and rapport with members. Being bilingual would be a good advantage (Spanish).
7. Detail-Focused: Notices and addresses small issues before they become larger problems, ensuring the space is always in top condition.

Experience & Requirements:

1. Bachelor’s degree preferred.
2. 2+ years of experience in hospitality, customer service, or event planning.
3. Strong technology proficiency, including coworking software, payment systems, and AV setups.
4. Financially literate and knowledgeable in invoicing and payment processing.
5. High level of emotional intelligence, with a passion for community-building and service excellence.
6. Strong organizational and multitasking skills, with the ability to work under pressure.
7. Proficiency in Microsoft Word, Excel, and Google Workspaces (Drive, Docs, Sheets, Slides), CANVA, and ChatGPT.

Salary & Benefits:

Competitive salary with a benefits package.