Senior UX Designer (Hybrid) Job at DesignX Community in Miami

Location: Miami, Florida (open to New York City, 140 W)
Job Type: Contract, 2.5 months (possibility of extension)
Work Arrangement: Hybrid (Tue, Wed, Thu in-office; Mon, Fri remote)

Compensation Range: $60 - 68 per hour

We are seeking a UX Designer IV to join our client's Conversational Team, where you'll play a pivotal role in designing best-in-class experiences for our customers. You'll focus on creating intuitive and engaging user experiences across chatbots, IVR applications, messaging apps, and other conversational interfaces. Leveraging your expertise in user-centered design, natural language processing (NLP), and conversational design methodologies, you'll simplify complex experiences and deliver seamless, impactful solutions.

Responsibilities:

• Generate multiple design solutions and recommend the best approach.
• Conduct user research to understand conversational interaction needs and behaviors.
• Stay updated on trends and best practices in conversational design, AI, and NLP.
• Create prototypes and design mockups, iterating based on user feedback.
• Design intuitive conversational flows, including medium-complex flowcharts and logic flows.
• Collaborate with cross-functional teams to solve larger, open-ended problems.
• Update user personas, UI elements, and support testing related to design specifications.
• Participate in brainstorming sessions and refine concepts based on prototype testing.
• Review and provide feedback on wireframes and prototypes.

What We're Looking For:

You are an experienced UX designer with a strong background in voice and conversational design. Your designs reflect a balance between user needs and business goals, and you excel in navigating the nuances of creating conversational experiences. You thrive in a collaborative environment and bring fresh perspectives to design challenges.

Qualifications:

• Bachelor's degree or equivalent work experience.
• 7+ years of experience in UX design, with a focus on conversational interfaces (e.g., chatbots, voice assistants, messaging apps).
• Proficiency with Figma, Lucidchart, Sketch, or similar tools.
• Strong communication and collaboration skills for working with cross-functional teams.
• Familiarity with agile development environments.

Preferred Qualifications:

• Degree in design or a related field.
• Knowledge of NLP principles and techniques.
• Ability to translate complex technical requirements into intuitive designs.
• Experience with tools like JIRA, Smart Sheets, and Google Suite.
• Familiarity with sentiment analysis, entity recognition, and language identification.