City of New Braunfels, TX
City of New Braunfels, TX is hiring: Library Assistant in New Braunfels
City of New Braunfels, TX, New Braunfels, TX, United States, 78130
Salary: $16.23 - $17.56 Hourly
Location : New Braunfels, TX
Job Type: Part Time Regular
Job Number: 00842
Department: LIBRARY
Division: Library
Opening Date: 01/16/2025
Closing Date: 1/30/2025 5:00 PM Central
Job Summary
Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.
Primary Duties and Responsibilities
PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Library Assistant I (Part time only) - 14117
MINIMUM QUALIFICATIONS:
Education and Experience:
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
Knowledge, Skills and Other Requirements
Required skill in:
This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.
Physical Demands / Work Environment:
This position is not eligible for City benefits.
01
Do you have at least two years' experience in public libraries or in customer service?
02
Do you have two (2) years of college?
03
Do you have effective communication and interpersonal skills to interact appropriately with co-workers, supervisors, elected officials and the general public?
04
Do you have any conflicts with this positions requirement to work the following schedule:Tuesday through Saturday 8:00 to 5:00pm
05
Tell us about a time you had to prioritize multiple tasks. What was the situation? What was the outcome?
06
Do you have strong computer, internet, and business software skills? Do you have experience using Microsoft Office products, including Word, Access, Excel, PowerPoint, etc.?
07
Do you have experience using smart devices? If yes, which types and operating systems?
08
Provide an example of a time you had to interact with people on an upbeat and friendly basis, regardless of circumstances?
09
Do you consider yourself trustworthy, ethical and professional?
Required Question
Location : New Braunfels, TX
Job Type: Part Time Regular
Job Number: 00842
Department: LIBRARY
Division: Library
Opening Date: 01/16/2025
Closing Date: 1/30/2025 5:00 PM Central
Job Summary
Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.
Primary Duties and Responsibilities
PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Library Assistant I (Part time only) - 14117
- Staffs the service desk.
- Performs a variety of circulation duties - including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
- Participates in opening and closing duties.
- Assist with material preparation and repair as assigned. Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.
- Aids in the promotion of library programs/events.
- Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
- Performs other duties as assigned or required.
- May be required to complete all or some of the duties listed for Assistant I.
- Has been a Library Assistant for at least 2 years, at this library or another library.
- Assists patrons with library technology and software.
- Assists with ILS reporting, material problem management and cash management.
- Staffs the children's desk.
- May be required to complete all or some of the duties listed for Assistant II
- Has been a Library Assistant for at least 5 years, at this library or another library.
- Assists in coordinating and implementing library programs/events
- Compiles data and prepares/generates a variety of statistical library reports
- Assists with training of staff and patrons with library technology and software.
- Assists with development/maintenance of procedure documentation.
- Assists with training and supervision of the public services volunteers.
- Assists Customer Experience Manager with material problems, customer issues and training of the Library Assistants.
- Assists with Outreach activities and customer outreach programs.
MINIMUM QUALIFICATIONS:
Education and Experience:
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
- Bilingual(Spanish) highly preferred.
Knowledge, Skills and Other Requirements
Required skill in:
- Performing a variety of administrative and technical library duties.
- Assisting in ensuring the delivery of high-quality library services to patrons.
- Staffing the children's desk and circulation/reference desk and providing assistance to patrons.
- Preparing library correspondence and maintaining accurate patron records.
- Processing and maintaining assigned library materials.
- Providing excellent customer service to the public in a library setting.
- Intermediate skills using Microsoft Office Suite, web browsing/searching, printing/scanning/copying.
- Fundamental skills using: Smartphone, tablets, troubleshooting/problem solving skills
This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.
Physical Demands / Work Environment:
- Work is performed in an office environment and is subject to sitting, standing, bending, walking, kneeling and reaching for extended periods of time.
- Must be able to safely pull or push loaded book carts; and safely lift and carry items weighing up to forty (40) pounds.
- Must be able to work a flexible schedule including evenings and weekends.
- May be required to work immediately before, during, or after an emergency or disaster.
This position is not eligible for City benefits.
01
Do you have at least two years' experience in public libraries or in customer service?
- Yes
- No
02
Do you have two (2) years of college?
- Yes
- No
03
Do you have effective communication and interpersonal skills to interact appropriately with co-workers, supervisors, elected officials and the general public?
- Yes
- No
04
Do you have any conflicts with this positions requirement to work the following schedule:Tuesday through Saturday 8:00 to 5:00pm
- Yes
- No
05
Tell us about a time you had to prioritize multiple tasks. What was the situation? What was the outcome?
06
Do you have strong computer, internet, and business software skills? Do you have experience using Microsoft Office products, including Word, Access, Excel, PowerPoint, etc.?
07
Do you have experience using smart devices? If yes, which types and operating systems?
08
Provide an example of a time you had to interact with people on an upbeat and friendly basis, regardless of circumstances?
09
Do you consider yourself trustworthy, ethical and professional?
- Yes
- No
Required Question