Social Media Specialist Job at Kelly Services in Franklin

Kelly Services Social Media Specialist Franklin, Tennessee Apply Now

Looking to launch or further your career in social media with a worldwide leader in the automotive industry? We’ve got something great for you to check out!

Kelly Professional & Industrial is hiring a highly motivated Social Media Specialist for Nissan North America. If this sounds like your next great thing, read on and apply today!

Shift and Compensation Details:

$24/hour

Eligible for quarterly bonuses up to $1,500 after 3 months

Hybrid Work Schedule: Tues-Thurs in office

Monday-Friday, 7am-4pm or 8am-5pm

Must be flexible for weekend work (rotating weekend schedule, will work Saturday and Sunday with Thursday and Friday off once every month)

What does a typical day as a social media specialist look like? You will:

1. Review and respond to a high volume of customer posts on Facebook, Twitter, Instagram, YouTube, etc. with the appropriate care and awareness of relevant corporate policies, brand voice and messaging requirements.
2. Effectively utilize the Social Media moderation tools Nissan has in place to manage the daily engagement with our customers on Facebook, Twitter, Instagram, YouTube, etc.
3. Enter all relevant information regarding customer inquiries, questions or concerns into Nissan’s logging and tracking system (Salesforce) to escalate to the Consumer Affairs team and other departments.
4. Assess customer concerns and make quick and educated decisions to rectify complaints and conflicts via well-crafted public and private responses to consumers.

This job might be an outstanding fit if you have:

1. A Bachelor's Degree
2. An internship or prior work experience in social media
3. A passion for digital trends, technology, and innovation
4. A high level of social media experience with Facebook, Instagram, Twitter, YouTube, etc.

Why you should apply to be a social media specialist:

1. Be part of an environment that values inclusion, diversity, and integrity
2. Unlimited career advancement opportunities
3. 16 paid holidays
4. 2 weeks of Paid Time Off
5. Enhanced Medical, Dental, Vision Benefits

What happens next?

Once you apply, you will proceed to the next steps if your skills and experience look like a good fit. But do not worry—even if this position does not work out, you are still part of our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what is next in your career is what we are all about, so let us get to work. Apply to be a social media specialist today!

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