Radio and Security Systems Coordinator Job at King County, WA in Seattle

***If you have already applied for this position, there is no need to re-apply***

The Facilities Management Division’s Security section is seeking to hire a Career Service Functional Analyst II that will work as our Radio and Security Systems Coordinator. This role will be responsible for overseeing and coordinating the distributed antenna system (DAS) and other security system functions for FMD managed buildings and facilities. The incumbent supports, troubleshoots, and coordinates maintenance of the in-building distributed antenna systems (BDA).

This role will be working with Distributed Antenna Systems (DAS). Our most competitive applicants will have demonstrated experience with DAS. This role is part of our security section.

Who We Are:

The Facilities Management Division at King County

Through a workforce of over 350 dedicated employees, the FMD operates and manages the County's capital assets by developing and maintaining cost-conscious, sustainable, high-quality facilities, and environments. The division is comprised of eight sections, supported by the Director’s Office and Human Resources:

• Customer Experience Section
• Building Operations Services
• Major Projects and Capital Section
• Finance
• Real Estate Services
• Health Through Housing
• Security Management Services
• Harborview Bond Project

COMMITMENT TO EQUITY AND SOCIAL JUSTICE: As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures. We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities.

• Perform Public Safety and/or Cellular coverage studies
• Coordinate and schedule maintenance for BDA or DAS battery backup units and alarming modules per code requirements
• Troubleshoot PSERN 800Mhz two-way radio system
• Prepare, complete, and maintain appropriate documentation and work tracking in an accurate and timely manner
• Field customer concerns and complaints; collecting and verifying information
• Schedule and coordinate maintenance contractors and third-party vendors
• Follow up with customers to ensure issue resolution and customer satisfaction
• Reconcile work requests and vendor invoices
• Assist the Security Systems Specialist in administering, maintaining, testing, and monitoring badging and camera systems
• Assist the Security Systems Specialist in administration technical support for CJIS hardware and firmware
• Perform other duties as assigned

Required Knowledge/Skills

• Basic knowledge of distributive antenna system technology and components
• Knowledge of current distributive antenna practices and procedures
• Knowledge of emergency service radio functions and basic understanding of 800 MHz radio technology
• Communication and customer service skills

Preferred Knowledge:

• Experience with DAS Systems and low voltage, audio visual, security, and/or paging systems
• Skill in handling multiple competing priorities and sensitive situations, working under deadlines and mandated time constraints
• Attention to detail and strong analytical skills
• Proficiency in Microsoft Office Suite and other relevant software
• Ability to interpret and follow design drawings, blueprints, and installation guides to ensure proper system installation

Education and Experience Requirements

Graduation from High School or equivalent. Any combination of experience/education/training that provides the required knowledge, skills, and abilities to perform the work.

Licensing, Certification and Other Requirements

Washington State Driver License. Must pass a CJIS background check to qualify. Additional licenses, certifications, completion of trainings (CCure 9000 Systems Installer and Maintainer and/or VictorEdge Installer) and other requirements determined to be necessary to meet the business needs of the employing unit may be required. Perform rotating on-call schedule is required. Onsite work required; some hybrid work may be approved.

How to Apply:
This position is open to all King County Employees and the General Public. A resume and cover letter are not required, but highly recommended. If you have any questions about this posting, please reach out to Jessica Mango at Jmango@kingcounty.gov. The first review of applications will be on January 24, 2024.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

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