Posner Center Communications & Community Manager

Posner Center Communications & Community Manager

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Overview The Posner Center for International Development is seeking a dynamic and strategic Communications Manager to enhance our visibility, strengthen our brand, and foster tenant engagement. This role is pivotal in managing both external and internal communications, ensuring that our mission and the achievements of our tenant organizations are effectively communicated to stakeholders, partners, and the wider community. The Communications Manager will report directly to the Executive Director (or the Building Manager in their absence). This position requires working 4 days per week in the office and ensuring 5 days per week of building coverage between the building director and the communications/community manager position.

Primary Objectives

Maintain positive, clear, and direct communications with the Posner Community, including Posner Center Tenants, Members, Staff, and visitors

Support the Mission of the Posner Center by expanding the visibility of the Posner Center, facilitating collaboration among members, and amplifying the overall voice of the Posner Center community

Support the Posner Center Team in ensuring safe, effective, and efficient Community Management. Serving as the community concierge and being available to support the needs of the Posner Center Tenants and Members during business hours

MAIN RESPONSIBILITIES

Tenant Engagement:

Foster strong relationships with tenant organizations through regular communication and collaborative initiatives

Organize tenant meetings, workshops, and networking events to enhance community engagement and collaboration

Social Media Management:

Manage and grow the Posner Center's social media presence, crafting posts that drive engagement and awareness

Monitor social media trends and leverage them to increase visibility

Reporting and Analysis:

Track and report on the effectiveness of communication initiatives, using metrics to guide improvements.

Gather feedback from tenants and stakeholders to inform future communications strategies

Communications Strategy and Management:

Develop and implement a comprehensive internal and external communications strategy that aligns with the Posner Center's goals and objectives

Identify opportunities to enhance the Posner Center's brand and reputation within the international development sector

Research communication tactics, strategies, and metrics for strengthening communication strategy and practices; update metrics and goals annually;

Lead all internal and external communications initiatives;

Support any internal meetings (team, community, or board) with scheduling, communication tools, technology, and minutes/notes or readouts (when requested)

Public Relations and Branding:

Oversee all public relations initiatives, including press releases, media outreach, and events

Create and manage branding materials, ensuring consistency across all communications platforms

Collaborate with tenants to highlight their programs and achievements

Coordinate with the Executive Director and Building Directors to support long and short-term Center initiatives through cohesive communications

Assisting with communications campaigns for specific programs such as the Posner Center Symposium and the International Collaboration Fund

Manage office phone, voicemail, and mailroom daily for the four days the Communications/ Community Manager is in the office. The remaining day to be covered by the Posner Building Director

Manage Info@posnercenter.org email account by replying within three business days and forwarding relevant communications to the appropriate team member (Executive Director, Building Director, or the Exec Comm. of the Board)

Content Creation:

Write, edit, and produce high-quality communications that reflect the missions and stories of our tenants and the Posner Center as a whole

Develop engaging content for various communication channels, including newsletters, social media, website, and promotional materials

Take, edit, and organize photos for events, including the annual Symposium

Create videos to promote tenants/members and draw people to our website

Promote events through external postings, printed flyers, and targeted outreach emails;

Compose blogs (at least monthly) for Posner Center Community Google Group and external website;

Interview Tenants/Members on their work to craft blogs and/or attend events and blog about them;

Compile information and assist with the drafting the Posner Community newsletter;

Follow Tenant/Member websites, blogs, Facebook pages and newsletters to pull content for Posner Community communications;

Create and post the printed event calendar for the building

Manage Subscriptions (e.g., Grant Station, Foundation Center, periodicals, etc.)

Community Management:

Foster strong relationships with tenant organizations through regular communication and collaborative initiatives

Organize tenant meetings, workshops, and networking events to enhance community engagement and collaboration

Enhance the building's welcoming environment by greeting visitors and guests as needed and managing the digital receptionist (e.g., Greetly)

Assist the Building Director with building tours

Ownership of the website and all website updates (WordPress + Event Expresso)

Update the website pages, including the calendar of events, job and internship announcements, and Tenant/Member information;

Create and schedule media posts to announce all Posner and Tenant/Member events, welcome new members, and share other opportunities/topics;

Assist with the general administration of Community Programs; lead all community communication platforms (Community Board, Community of Practice Listservs); support with building communication/IT/sound equipment during community events

Create Building signage; Manage new Tenant and other building signage requirements

Create and manage community events with other Team members (Town Hall and others)

Serve as concierge of the front desk when working in the building. Answering questions of tenants/members/visitors and ensuring all who enter Posner feel welcomed and comfortable in our community

Work closely with the Building Director to ensure safe, efficient, and effective operations of the Posner Center building. Support with vendor communications and building maintenance as needed and assigned

Qualifications

Bachelor's degree in Communications, Public Relations, Marketing, or a related field

Minimum of 3 years of experience in communications, with a focus on public relations and brand management

Demonstrated ability to create effective communications strategies and campaigns

Exceptional writing, editing, and verbal communication skills

Proficiency in social media platforms and content management systems

Experience working in the non-profit sector or international development is a plus

Strong organizational skills and the ability to manage multiple projects simultaneously

Familiarity with communication tools and platforms is highly desirable

Benefits

This is a full-time, exempt position with a salary of $62,000 per year. This position is based in our Denver office with at least 4 days a week

in the office .

Benefits include a competitive medical and dental insurance package with 75% employer premium coverage, and a 401k plan (through Guideline.com) with a 6% employer contribution match. PTO includes 10 federal holidays and four weeks per year with advance approval required for more than 3 days of leave plus 6 days of sick leave. PTO is subject to an accrual cap of 120 hours.

Application Deadline:

February 10, 2025 at 5pm MST.

Seniority level Mid-Senior level

Employment type Full-time

Job function Marketing and Sales

Industries IT Services and IT Consulting

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