Summary
We are seeking a detail-oriented and versatile Marketing Coordinator with 2 – 4 years of experience to support our team in creating and delivering high-quality marketing materials. This role combines design, email and website management, and social media support to ensure smooth operations and consistency across all platforms. The ideal candidate thrives in a fast-paced environment, is highly organized and brings a collaborative spirit to every task.
Duties & Responsibilities
- Coordinate with vendors (e.g., AlphaGraphics) to order fulfillment materials and manage print projects.
- Build and send operational and marketing emails using marketing platforms (Marketo and Mailchimp).
- Conduct quality assurance (QA) checks on email and website content.
- Resize images for websites and emails to ensure proper formatting.
- Update PowerPoint presentations (e.g., client-facing decks).
- Website monitoring and updates, including content for internal platforms.
- Perform QA on website referral forms to ensure functionality.
- Organize and maintain an image library in SharePoint for team accessibility.
- Assist in creating and editing short-form videos, such as YouTube shorts.
Additional Responsibilities
- Submit purchase orders (POs) and manage related documentation.
- Track team receipts and invoices, completing expense reports to verify charges against documentation.
- Create and order award plaques and banners (e.g., NPS banners).
- Develop and maintain the Marketing Toolkit PowerPoint files, including adding logos as needed.
- Manage audience data health, including CRM tagging/un-tagging (e.g., SugarCRM).
- Submit support tickets for CRM data uploads and oversee scrubbing and audit processes to ensure clean and accurate data integration.
- Generate and send reports on social media performance metrics.
- Other duties may be assigned as needed.
Requirements
- This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy.
- Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
- Attention to detail and commitment to quality assurance.
- Excellent communication and collaboration skills with a team-first mindset.
- Creative problem-solving abilities and adaptability to changing priorities.
- Familiarity with social media platforms and video editing tools is a plus.
Education & Experience
- Bachelor's degree in Marketing, Communications or related field preferred.
- 2–4 years of experience in marketing or related roles.
- Proficiency in Microsoft Office Suite and familiarity with design tools like Canva or Adobe Suite.
- Basic knowledge of digital marketing platforms (e.g., WordPress and Marketo).
- Experience with SharePoint and CRM systems (e.g., SugarCRM).
- Strong understanding of digital marketing principles, including SEO, content marketing, social media, and email marketing.
Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry-leading Net Promoter Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.
Basys is an equal opportunity employer. Basys offers competitive benefits, including health insurance, a 401(k) with company matching, paid time off, and a supportive work-life balance.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Software Development
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