SACGInc is hiring: Online Community Manager in Concord
SACGInc, Concord, NC, United States, 28027
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Stephen Anthony Consulting is a startup boutique consulting firm focused on big box retail, car sharing, podcasting, and a host of other entrepreneurial activities.
Role Description
This is a full-time on-site role located in Concord, NC for an Online Community Manager. The Online Community Manager will be responsible for communication, community management, project management, writing, and social media marketing. This role will be designated and measured off growth of online communities of the various brands and entrepreneurial endeavors we are building. The Community Manager will be responsible for responding to comments online, building communities by growing email lists, mentee lists, customer lists, and guest lists. The ideal candidate will build engagement by tracking results of community members and ensuring delivery of offerings such as products, giveaways, e-books, books, gifts, and coaching calls. The Community Manager will manage all social media and will coordinate with several virtual assistants to ensure key activities remain ongoing and stay on brand. The Manager should plan to measure and recommend changes to activities to ensure KPIs are met, with the ultimate goal of building and engaging community. The ideal candidate should be able to adapt to constant change and juggle multiple competing tasks while maintaining a positive attitude and an optimistic outlook. Must be willing to perform light warehousing, packaging, and mailing work from time to time. Must be very organized and mindful of the overall goals of growth, services, and monetization.
Qualifications
- Excellent communication and writing skills
- Experience in community management and project management
- Proficiency in social media marketing
- Proficiency in email marketing
- Ability to report results consistently and convincingly
- Ability to create and defend work when tasks are not readily assigned
- Proficiency in Klaviyo, Kajabi, Course Creator, and all major social media platforms
- Ability to project manage and activate events
- Ability to proctor in-person or virtual events
- Proficiency in social media design and strategy
- Ability to use Adobe to create templates and adapt plans as necessary
- Ability to represent the company without management oversight
- Strong organizational skills
- Ability to work collaboratively with cross-functional teams
- Experience in online community engagement is a plus
- Bachelor's degree in Marketing, Communications, or related field
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Marketing, Public Relations, and Writing/Editing
Industries
- Business Consulting and Services