Technical Writer Job at Motion Recruitment Partners LLC in Dallas

Our client, which is a well-known transportation company, is looking for an Intermediate level Technical Writer. In this position as a Technical Writer, you will be responsible for creating, maintaining, and populating all application solutions for the business. In addition, you will work closely with IT, Security, Platform Engineering, and leadership to ensure there are no risks while streamlining remediation efforts.

They are looking for a highly detailed technical writer that will leverage experience and relationships to document both enterprise as well as citizen-developed technology processes and flows. This position will sit on the companywide Service Desk team, working closely with them (and other IT units) to update over 700+ support processes. The long-term goal would be to update a lot of the overall IT documents that will be used companywide.

This is a remote, long-term contract opportunity with EST working hours. There is potential for conversion too. Pay rate will be around $30/hr.

Required Skills & Experience

• Bachelor's Degree in Business, Supply Chain, Logistics, or IT
• 5 years or more of technical communication experience, with a specific focus in software/application documentation to include: writing, editing, finalizing, and/or publishing a wide range of internal and client-facing documents (user guides, programmer’s references, training plans, etc.), and designing training presentations, infographics, instructional diagrams, etc.
• Strong training/instructional design skills
• Experience developing/implementing documentation processes and standards
• Strong software skills, including expert-level proficiency in Microsoft Office 365

• Interface with subject matter experts, management, and end users to develop and maintain an in-depth understanding of product functions, features, and architecture
• Write, edit, publish, and/or maintain technical documentation related to internal products developed in a variety of applications
• Develop network architecture diagrams and data flowcharts using Microsoft Visio and related tools
• Develop/maintain standardized tools and processes for data collection, project tracking, and reporting
• Perform QA on existing documentation and interface with subject matter experts to clarify discrepancies
• Communicate with Senior level management regarding security remediation measures and provide status updates.

• Long term contract.
• Pay rate around $30/hr