Akkodis
Akkodis is currently partnering with a growing company that is looking for a remote technical writer.
Job Title: Technical Writer
Job Type: Contract
Location: Remote
Salary Range: $44.00/hr - $55.00/hr
Interview Process:
- 1 round interview
Skills Needed:
- 7-8+ years of experience in technical writing or business analysis.
- Proven experience with DR planning and documentation is a must.
- Strong familiarity with cybersecurity, data center operations, or infrastructure is a major plus.
- Experience working with Microsoft tools (Word, Excel, PowerPoint, SharePoint, etc.).
- Industry experience in healthcare, government, or retail is highly preferred.
- Ability to create and modify Visio diagrams and swimlane charts for process mapping (preferred but not mandatory).
- Strong understanding of IT applications, reporting cadences, and maintenance cycles with an ability to document intricate system requirements.
Key Attributes:
- Self-Starter: Must take initiative and work independently with minimal supervision.
- Excellent Communication Skills: Ability to communicate effectively with both technical and business stakeholders.
- Relationship Builder: Needs to develop strong working relationships with IT staff to extract undocumented knowledge.
- Proactive & Assertive: Must be comfortable asking the right questions and pushing technical teams for critical information.
- Adaptability & Creativity: Able to think outside the box to develop innovative ways to gather and document key IT knowledge.
Job Responsibilities:
- Partner with the IT Disaster Recovery lead to develop, structure, and document a DR plan that is well-received across the organization.
- Collaborate with the BSA and technical teams to extract, document, and structure knowledge into a formalized disaster recovery framework.
- Translate complex technical concepts into clear, concise, and structured documentation for non-technical stakeholders.
- Develop process flow diagrams, procedural documentation, and visual representations using Visio (or similar tools).
- Define and maintain documentation governance processes to ensure continuous improvement and compliance.
- Maintain the DR plan through periodic updates, reflecting new technologies, policies, and business continuity strategies.
- Work with cross-functional teams, including infrastructure, cybersecurity, and data center teams, to gather key system requirements for maintaining business continuity.
- Ensure documentation meets regulatory and industry-specific compliance requirements.
If you are interested in this job then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Nicole ElMatary at nicole.elmatary@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan.
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