Forsyth County, NC
Salary :
$37,107.20 - $42,681.60 Annually Location :
Winston-Salem, NC Job Type:
Full Time Job Number:
07882 Department:
Library Opening Date:
01/30/2025 Closing Date:
2/9/2025 11:59 PM Eastern
General Statement of Duties The Library Outreach Coordinator position works 40 hours per week and must be able to work a flexible schedule as needed to include evenings and weekends. The Library Outreach Coordinator is responsible for developing Outreach collaborations and relationships that promote library service, customer relations, and relevant programs for all Forsyth County residents (to include adults in transition, adult group homes, elderly and disabled adults or groups, young adults commonly referred to as teens, intergenerational or family groups and children's audiences). The Library Outreach Coordinator is responsible for operating county vehicles while providing Outreach services to various locations throughout Forsyth County.
Duties include: circulating materials to library customers from the mobile library or bookmobiles and further management of designated collections. Other duties include program planning and facilitation of relative library programs and services for all ages, materials processing, displays, marketing the collection, processing library cards, and various clerical duties as they relate to the Outreach Division. Anywhere between 60-65% of all work to be completed in this role will consist of programing and promoting library services while out in the community. Some of the duties for this position require bending, stretching and squatting, pushing book trucks weighing up to 50 pounds, and lifting bins weighing up to 25 pounds. Other responsibilities include the observation and reporting of maintenance needs of the bookmobiles and county vehicles to the Outreach Services and Bookmobile Supervisor and the upkeep of all work and collaborative spaces. Duties include considerable public contact requiring tact and courtesy with a goal of excellent customer service. Work is performed under the direct supervision of the Outreach, Diversity and Inclusion Manager and is evaluated through regularly scheduled meetings and evaluation periods for the overall effectiveness of library services provided.
Distinguishing Features
Thorough knowledge of the book collection, reference books and other materials in the library. Working knowledge of the policies and procedures of the library system. Knowledge of library information and resources. Highly familiar with community engagement. Ability to relate to a wide range of children and older adults. Ability to plan and present library programs effectively. Ability to promote interest in library services. Ability to supervise a small work group. Ability to communicate with others tactfully and courteously. Ability to maintain effective working relationships with other employees. Physical Demands Lifting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Minimum Education and Experience
Graduation from high school or GED and two years of library experience. A higher education level may be considered as a substitution for all or part of the experience requirement. Maintain a valid drivers license. Essential Duties and Responsibilities
Schedule, plans, facilitates, and assesses library programming though the community and at outreach sites. Develops and maintains relationships with new and existing agencies and organizations receiving outreach services. Operating large vehicles like a bookmobile. Prepare bookmobile for site visits. Process material handling, check-in/outs, holds and assesses library applications and issues library cards. Answer questions and promote library services, reference and reader's advisory request. Provide branch support for public service desk. Assess and weed assigned library selection. Route service request/needs to appropriate contacts. Perform other duties as assigned. Maintaining a specific license such as a driver's license in good standing, without a lapse or loss of a privilege to drive in compliance with North Carolina law, and in compliance with applicable DOT standards for commercial motor vehicle drivers if required to perform the duties assigned to the position.
Click to view information.
Click to view information.
These links do not apply to positions that are Part Time, no benefits. 01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
Yes I understand and agree No I do not agree
02
Do you have a high school graduation or GED and at least three years of relevant experience?
Yes No
03
What best describes your level of education?
Did Not Finish High School High School Diploma or GED Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree
04
Do you have customer service experience?
Yes No
05
Which best describes your years of experience working with the public?
No experience Less than 2 years 2 years to less than 5 years 5 years or more
06
Do you have a working knowledge of Google, Microsoft Office and the Internet?
Yes No
07
How would you rate your proficiency using Microsoft Office, Google Products, and other computer software?
Beginner Intermediate Advanced Expert
08
How many years of library experience do you have?
No experience Less than 2 years 2 years to less than 5 years 5 years or more
09
Which best describes your experience working a service desk or interacting in a client-facing capacity?
No experience Less than 1 year 1 to 3 years 3 to 5 years More than 5 years
10
Are you able to speak, read or write in any additional language other than English fluently?
Yes No
11
If you answered yes to the above question, what languages are you fluent in? 12
Do you have experience operating large vehicles like bookmobiles, moving trucks, buses or semitrucks?
Yes No
13
If you answered yes to the previous questions, what type of large vehicles do you have experience operating? 14
Do you have a valid NC driver's license?
Yes No
15
Are you able to work a flexible schedule including nights and weekends?
Yes No
Required Question
$37,107.20 - $42,681.60 Annually Location :
Winston-Salem, NC Job Type:
Full Time Job Number:
07882 Department:
Library Opening Date:
01/30/2025 Closing Date:
2/9/2025 11:59 PM Eastern
General Statement of Duties The Library Outreach Coordinator position works 40 hours per week and must be able to work a flexible schedule as needed to include evenings and weekends. The Library Outreach Coordinator is responsible for developing Outreach collaborations and relationships that promote library service, customer relations, and relevant programs for all Forsyth County residents (to include adults in transition, adult group homes, elderly and disabled adults or groups, young adults commonly referred to as teens, intergenerational or family groups and children's audiences). The Library Outreach Coordinator is responsible for operating county vehicles while providing Outreach services to various locations throughout Forsyth County.
Duties include: circulating materials to library customers from the mobile library or bookmobiles and further management of designated collections. Other duties include program planning and facilitation of relative library programs and services for all ages, materials processing, displays, marketing the collection, processing library cards, and various clerical duties as they relate to the Outreach Division. Anywhere between 60-65% of all work to be completed in this role will consist of programing and promoting library services while out in the community. Some of the duties for this position require bending, stretching and squatting, pushing book trucks weighing up to 50 pounds, and lifting bins weighing up to 25 pounds. Other responsibilities include the observation and reporting of maintenance needs of the bookmobiles and county vehicles to the Outreach Services and Bookmobile Supervisor and the upkeep of all work and collaborative spaces. Duties include considerable public contact requiring tact and courtesy with a goal of excellent customer service. Work is performed under the direct supervision of the Outreach, Diversity and Inclusion Manager and is evaluated through regularly scheduled meetings and evaluation periods for the overall effectiveness of library services provided.
Distinguishing Features
Thorough knowledge of the book collection, reference books and other materials in the library. Working knowledge of the policies and procedures of the library system. Knowledge of library information and resources. Highly familiar with community engagement. Ability to relate to a wide range of children and older adults. Ability to plan and present library programs effectively. Ability to promote interest in library services. Ability to supervise a small work group. Ability to communicate with others tactfully and courteously. Ability to maintain effective working relationships with other employees. Physical Demands Lifting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Minimum Education and Experience
Graduation from high school or GED and two years of library experience. A higher education level may be considered as a substitution for all or part of the experience requirement. Maintain a valid drivers license. Essential Duties and Responsibilities
Schedule, plans, facilitates, and assesses library programming though the community and at outreach sites. Develops and maintains relationships with new and existing agencies and organizations receiving outreach services. Operating large vehicles like a bookmobile. Prepare bookmobile for site visits. Process material handling, check-in/outs, holds and assesses library applications and issues library cards. Answer questions and promote library services, reference and reader's advisory request. Provide branch support for public service desk. Assess and weed assigned library selection. Route service request/needs to appropriate contacts. Perform other duties as assigned. Maintaining a specific license such as a driver's license in good standing, without a lapse or loss of a privilege to drive in compliance with North Carolina law, and in compliance with applicable DOT standards for commercial motor vehicle drivers if required to perform the duties assigned to the position.
Click to view information.
Click to view information.
These links do not apply to positions that are Part Time, no benefits. 01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
Yes I understand and agree No I do not agree
02
Do you have a high school graduation or GED and at least three years of relevant experience?
Yes No
03
What best describes your level of education?
Did Not Finish High School High School Diploma or GED Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree
04
Do you have customer service experience?
Yes No
05
Which best describes your years of experience working with the public?
No experience Less than 2 years 2 years to less than 5 years 5 years or more
06
Do you have a working knowledge of Google, Microsoft Office and the Internet?
Yes No
07
How would you rate your proficiency using Microsoft Office, Google Products, and other computer software?
Beginner Intermediate Advanced Expert
08
How many years of library experience do you have?
No experience Less than 2 years 2 years to less than 5 years 5 years or more
09
Which best describes your experience working a service desk or interacting in a client-facing capacity?
No experience Less than 1 year 1 to 3 years 3 to 5 years More than 5 years
10
Are you able to speak, read or write in any additional language other than English fluently?
Yes No
11
If you answered yes to the above question, what languages are you fluent in? 12
Do you have experience operating large vehicles like bookmobiles, moving trucks, buses or semitrucks?
Yes No
13
If you answered yes to the previous questions, what type of large vehicles do you have experience operating? 14
Do you have a valid NC driver's license?
Yes No
15
Are you able to work a flexible schedule including nights and weekends?
Yes No
Required Question