Massachusetts Board of Library Commissioners is hiring: Library Associate, Wilmi

Library Associate, Wilmington Memorial Library (Wilmington)

Hours: 12-19 hours per week, including nights and a required Saturday rotation

Paraprofessional librarian position responsible for work that supports the effective and efficient operation of the public library.

Essential Functions

1. Works independently under the general supervision of department head.
2. Provides excellent customer service and helps maintain a welcoming environment for patrons using the library.
3. Performs a variety of tasks at the public service desk including answering the telephone, checking in and out library materials, registering patrons for library cards, programs, museum passes, etc.
4. Provides reference and reader’s advisory services; using library’s catalog and/or a variety of online tools to locate requested information or reading material.
5. Assists patrons in the use of library’s databases and electronic resources including how to download content to mobile devices.
6. Assists patrons with computers, printers, copiers and other library equipment; troubleshoots as needed.
7. Promotes library services and programs; explains library policies in a clear and courteous manner.

Other Duties

1. Does shelving, shelf reading, filing and other collection maintenance duties as assigned.
2. May assist in planning and presenting programs.
3. Works at either first floor or second floor service desk as assigned.
4. Assumes responsibility for the floor and/or library building in the absence of senior staff.

Minimum Qualifications

1. 1 year of customer service experience; or a combination of relevant education and experience.
2. Working knowledge of computer applications and current technologies; basic internet searching skills.
3. Ability to set priorities and complete projects independently.
4. Ability to collaborate and work as a member of a team.
5. Excellent interpersonal, communication and public relations skills.
6. Strong commitment to excellent customer service.

Preferred Qualifications

1. Bachelor’s degree and 2 years of library experience; or a combination of relevant education and experience.
2. General knowledge of popular and classic literature and interest in reading and books.

Salary

$22.25/hour

Closing Date

Open until filled

How to Apply

To Apply:
Submit resume, cover letter and completed application to:
Town Manager's Office
121 Glen Road
Wilmington, MA 01887
or via email at:
jobs@wilmingtonma.gov
If submitting by email please use "Position: Library Associate Part-Time" in the subject. Resume, cover letter and completed application may be attached as a PDF to the email. Please note, we will not reformat or fix formatting issues if sending electronically and in a file type other than PDF.

Posted

2025-01-30