Team Kline is hiring: Lead Audio/Video Technician in Des Moines

Job Title:  WireCore AV Lead Tech             
Reports to: AV Management
Direct Reports: Helpers

Join Team Kline– Where You’re Not Just an Employee, You’re an Owner!
At Team Kline, we believe in creating a workplace where YOU truly belong. When you join us, you become an employee-owner, sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004, starting from a Des Moines garage, we’ve grown to over 400 team members across five locations: Des Moines, Waterloo, Cedar Rapids, Omaha, and Kansas City. We’ve expanded our services to include HVAC, electrical, plumbing, and more, opening exciting new opportunities for growth and advancement!

We are currently looking for a skilled Lead AV Technician to join our team and help oversee and execute the installation, maintenance, and troubleshooting of audio-visual systems for both residential and commercial clients. As a key member of our team, you will lead and mentor other technicians, ensuring top-quality service delivery, and help elevate the AV experience for our clients.

If you’re passionate about the AV industry and ready to take your career to the next level, we want to hear from you!

Job Summary:
The WireCore AV Lead Tech is responsible for supervising helpers, ensuring the safe and timely completion of projects. As the primary on-site contact, the Lead Tech manages the jobsite, addresses customer inquiries, and coordinates closely with the AV management. This role also involves overseeing material needs, maintaining site cleanliness, and ensuring adherence to company policies and standards.

Key Responsibilities:

• Have comprehensive computer skills including but not limited to: Command line interface utilization, Network Architecture understanding, and Office Suite fluency 
• Training and learning on a continuous basis of new systems and technologies 
• Troubleshoot, diagnose, and problem solve various technology issues 
• Lead and supervise helpers to ensure efficient workflow and task completion. 
• Ensure all work is performed safely and is completed on schedule. 
• Ensure all work is performed accurately with quality craftsmanship. 
• Act as the on-site liaison between the AV management and customers, handling inquiries and resolving issues. 
• Coordinate material needs with the Warehouse Director and ensure accurate record-keeping. 
• Maintain a clean, organized, and safe work site. 
• Follow all company policies, especially regarding vehicle use and job site conduct. 

Minimum Requirements:

• 2+ years of relevant experience in AV work or a related field.
• Valid driver’s license.
• Must be able to be insured under company vehicle insurance policy.
• Physical capability to perform the essential duties of the job.
• Strong verbal communication and leadership skills.

Physical Demands:

• Regularly lift up to 50 pounds; occasionally more with assistance.
• Prolonged standing and walking on various surfaces.
• Frequent ladder use and work at heights.
• Regular bending, kneeling, and working in confined spaces.
• Frequent use of hands for tools and precision work.
• Good vision and hearing required; use of PPE, including safety glasses and hearing protection, is mandatory.
• Good hand-eye coordination and dexterity.

Safety Requirements:

• Comply with OSHA safety guidelines and wear PPE as needed.
• Report hazards and follow safe work practices.

Work Environment:
Indoors and outdoors in various settings, exposed to extreme weather, confined spaces, and high elevations.

• Protective equipment is required in noisy, dusty, or hazardous environments.
• Work may involve tight spaces and handling heavy tools.
• Overtime, weekend, and emergency work may be required.

We don’t just offer a job; we offer a chance to grow with a company that treats you like family. Here’s what’s waiting for you:

• Benefits Galore: Comprehensive medical, dental, and vision insurance plans, plus life and disability coverage.
• Financial Security: 401k with company match, plus an Employee Stock Ownership Plan (ESOP)—because here, you own a piece of the company.
• Paid Time Off: Generous paid holidays, PTO, and paid time off to relax and recharge.
• Training & Growth: Accredited on-site apprenticeship schooling and career development opportunities.
• Fun Perks: Company outings, opportunities to win cash prizes, and a team environment like no other.
• For Qualifying Employees: A Company Vehicle & Fuel Card.

At Team Kline, we don’t just get the job done; we have fun while doing it. If you're ready to take the next step in your career with a company that values YOU and your contributions, then we can’t wait to meet you!
 

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