Technology Consultant Network and Videoconferencing South Central Kansas Library

South Central Kansas Library System

Job Description

Title: Technology Consultant: Networks & Video Conferencing

Reports to: Network Services Coordinator

Supervision: None

Fair Labor Standards Act Status: Exempt: Professional

Salary: $52,000 – $62,000 depending on qualifications and experience

Benefits: Paid single coverage Blue Cross/Blue Shield Health and Dental; Kansas Public Employee Retirement System (KPERS); Optional KPERS 457 Deferred Compensation Plan; Health Reimbursement Plan, Wellness Program and Benefit. SCKLS provided work vehicle. Credit card provided for work-related expenses and partial reimbursement for work cell phone.

Work Schedule: 8:00 – 5:00 Monday – Friday. Option for limited remote work upon successful completion of six-month training period.

ESSENTIAL FUNCTIONS:

Provides automation and technology services, support and training to SCKLS member libraries and staff.

EXAMPLES OF WORK:

1. Provides automation and technology on-site, phone, email and remote support services to member libraries, including advising and assisting in the selection of hardware and software; maintenance and repair; evaluation and improvement of library technology; assists with member library tech installs; and consulting.
2. Installs, troubleshoots and resolves issues related to SCKLS supported computers, printers, firewalls, switches, WiFi solutions and network wiring.
3. Primary contact for Princh wireless printing solutions. Includes purchase assistance, scheduling initial install and ongoing updates and support.
4. Configures, installs, troubleshoots and maintains MeLE Controllers, DATA443 (SmartShield) Deep Freeze and Princh management computers.
5. Manages SCKLS ADA workstation program, researches and recommends available solutions, provides implementation, training and ongoing support. Collaborates with SCKLS Director in securing grant funding for the program.
6. Develops and provides technology training to SCKLS staff on TeamViewer Remote Support services and to member libraries in group and individual settings in areas such as technology maintenance, library automation and personal productivity applications.
7. Maintains, sets up and supports OWL Labs video conferencing cameras, including working with SCKLS Director during Executive Committee Meetings.
8. Maintains SCKLS presenter computers (Front desk, Large, East & West Meeting Rooms).
9. Assists Network Services Coordinator with DNSFilter installs, trainings, troubleshooting and updates.
10. Assists Network Services Coordinator with providing AWE Learning: Early Literacy Digital Learning platform guidance to member libraries.
11. Develops, maintains and processes SCKLS member library technology documentation and reports using Salesforce.
12. May represent SCKLS at technology-related meetings.
13. Other work-related duties assigned by the Director.

PHYSICAL REQUIREMENTS:

1. Sitting, standing, walking, climbing and stooping.
2. Bending, twisting and reaching.
3. Talking and hearing; use of the telephone.
4. Lifting and carrying; 50 pounds or less.
5. Fingering, typing, writing, filing, sorting.
6. Pushing and pulling, objects weighing 60 – 80 pounds or less on wheels.
7. Mobility, travel to locations outside the SCKLS office.
8. Ability to safely operate a SCKLS vehicle.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Ability to maintain, troubleshoot and problem-solve technology hardware and software issues.
2. Ability to plan and teach technology topics to varied levels of users.
3. Ability to provide consultant services in the areas of technology, networks, automation, and internet access using computing solutions including Microsoft Windows, Chrome and mobile devices.
4. Knowledge or ability to learn to use software/applications such as Salesforce, Microsoft Windows, Microsoft Office, Chrome OS, DATA443 (SmartShield), Deep Freeze, Ninite, Princh, DNSFilter, Firewalla, Grandstream, Plasma Cloud, Zoom, Adobe Acrobat Pro, Camtasia, Snagit, Library Market web calendar and patron management solutions.
5. Ability to accomplish multiple projects.
6. Ability to read, write and communicate effectively with individuals with varied levels of technology skills / knowledge.
7. Ability to foster and maintain positive working relations with member librarians and staff.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree in a library or technology related field. Master of Library Science preferred.
2. At least three years of technology experience.
3. Successful completion of pre-employment screening tests.
4. A valid Kansas driver’s license and safe driving record required.

APPLICATION:

E-mail or mail a letter of application, resume and three references to:

Paul Hawkins, Director, SCKLS e-mail: Paul@sckls.info

321 North Main Street

South Hutchinson, KS 67505

Applications accepted until position filled. Applicants that best meet the job qualifications may be invited to interview. SCKLS is an Equal Opportunity Employer.