eGain Corporation is hiring: Content Marketing Writer (Contractor) in Sunnyvale

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Strategic Global TA Leader | AI & GenAI Enthusiast | Scaling TA Efforts

Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Job Title:

Content Marketing Writer (Contractor)

Location:

Sunnyvale, CA

Duties/Responsibilities

• Content Creation: Develop and write engaging, clear, and actionable content, including blogs, whitepapers, eBooks, case studies, emails, infographics, and social media posts that resonate with B2B SaaS audiences.
• Repurposing Content: Repackage long-form content into various formats (blog posts, social media snippets, video scripts) to maximize reach and engagement.
• Content Strategy: Assist in developing and executing content strategies that target specific buyer personas and stages of the buyer’s journey.
• Editorial Calendar: Maintain a content calendar to ensure consistent, timely delivery of content assets and projects.
• SEO & Keyword Optimization: Incorporate SEO best practices into content to drive organic traffic and improve search engine rankings for targeted keywords.

Education and Experience

• Strong portfolio of published content, showcasing experience in creating high-quality, customer-centric content that drives engagement and conversions.

Compensation

• Market rate based on assignment

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology, Art/Creative, and Marketing

Industries

• Software Development and IT Services and IT Consulting