Appointment Setter/ Telemarketer

Jan-Pro is the #1 Commercial Cleaning Franchise and #4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing/Appointment Setter to join the team. This position is located in our Burr Ridge, Illinois office.*  * *POSITION SCOPE: * The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support. The position is classified as non-exempt with a compensation of $18.00 per hour, plus a 5% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter/Telemarketer plus $5.00 for every proposal that is developed from appointments scheduled. If the total amount of starts for the month scheduled by the Appointment Setter/Telemarketer is greater than $5,000.00, then the position of Appointment Setter/Telemarketer will receive an additional 3% commission on the amount which is in excess of the $5,000.00. *RESPONSIBILITIES:* * Generating outside sales appointments in assigned territories and providing general office support. * Confirming and gathering prospect information for future use * Completing sales performance reports * Preparing business correspondence * Interfacing with potential and current clients * Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool.   *KNOWLEDGE, SKILLS, AND EDUCATION:* * MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day * Ability to multi-task and keep composure in a fast-paced work environment * Time management skills * Follow through on commitments * The ability to handle difficult conversations * Excellent written and verbal (English) communication skills. * Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations * Strong presentation skills * Professional speaking voice and demeanor * Ability to work with highly sensitive information and work in a confidential environment * Successful completion of a pre-employment drug screen and criminal background check     *PHYSICAL AND MENTAL REQUIREMENTS:* * Ability to function in high-pressure situations * Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment * Ability to take legible hand-written notes where necessary * Correctable vision and hearing * Excellent interpersonal skills * Clear, easy to understand oral communication ability * Ability to sit for prolonged periods   *ENVIRONMENTAL EXPOSURE:* * Air conditioned/heated office environment * Exposure to artificial interior lighting * Low to medium level noise * Exposure to hazards as typically found in office products and equipment   *TO THE BEST QUALIFIED CANDIDATES WE OFFER:* * Base hourly salary, plus performance bonuses.  * 401K Plan, Employer paid Healthcare Reimbursement Account * Paid vacation plus paid holidays