Jan-Pro is the #1 Commercial Cleaning Franchise and #4Fastest GrowingFranchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinoisis looking to hire a Telemarketing/Appointment Setter to join the team. This position is located in our Burr Ridge, Illinoisoffice.
POSITION SCOPE:
The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments inassigned territories and providing general office support. The position is classified as non-exempt with a compensation of $18.00 per hour, plus a 5% commission on the first month's billing for all new account starts which are a direct resultfrom appointments scheduled by the Appointment Setter/Telemarketer plus $5.00 for every proposal that is developed from appointments scheduled. If the total amount of starts for the month scheduled by the Appointment Setter/Telemarketer is greater than $5,000.00, then the position of Appointment Setter/Telemarketer will receive an additional 3% commission on the amount which is in excess of the $5,000.00.
RESPONSIBILITIES:
- Generating outside sales appointments inassigned territories and providing general office support.
- Confirming and gathering prospect information for future use
- Completing sales performance reports
- Preparing business correspondence
- Interfacing with potential and current clients
- Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool.
KNOWLEDGE, SKILLS, AND EDUCATION:
- MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day
- Ability to multi-task and keep composure in a fast-paced work environment
- Time management skills
- Follow through on commitments
- The ability to handle difficult conversations
- Excellent written and verbal (English) communication skills.
- Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations
- Strong presentation skills
- Professional speaking voice and demeanor
- Ability to work with highly sensitive information and work in a confidential environment
- Successful completion of a pre-employment drug screen and criminal background check
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to function in high-pressure situations
- Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment
- Ability to take legible hand-written notes where necessary
- Correctable vision and hearing
- Excellent interpersonal skills
- Clear, easy to understand oral communication ability
- Ability to sit for prolonged periods
ENVIRONMENTAL EXPOSURE:
- Air conditioned/heated office environment
- Exposure to artificial interior lighting
- Low to medium level noise
- Exposure to hazards as typically found in office products and equipment
TO THE BEST QUALIFIED CANDIDATES WE OFFER:
- Base hourly salary, plus performance bonuses.
- 401K Plan, Employer paid Healthcare Reimbursement Account
- Paid vacation plus paid holidays