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Jan-Pro of Northern Illinois Careers

Appointment Setter/ Telemarketer

Jan-Pro of Northern Illinois Careers, Burr Ridge, Illinois, United States

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Jan-Pro is the #1 Commercial Cleaning Franchise and #4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing/Appointment Setter to join the team. This position is located in our Burr Ridge, Illinois office.*

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*POSITION SCOPE: *

The Appointment Setter/Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support. The position is classified as non-exempt with a compensation of $18.00 per hour, plus a 5% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter/Telemarketer plus $5.00 for every proposal that is developed from appointments scheduled. If the total amount of starts for the month scheduled by the Appointment Setter/Telemarketer is greater than $5,000.00, then the position of Appointment Setter/Telemarketer will receive an additional 3% commission on the amount which is in excess of the $5,000.00.

*RESPONSIBILITIES:*

* Generating outside sales appointments in assigned territories and providing general office support.

* Confirming and gathering prospect information for future use

* Completing sales performance reports

* Preparing business correspondence

* Interfacing with potential and current clients

* Managing other administrative tasks such as maintaining accurate prospect/client records in JAN-PRO's online software tool.

*KNOWLEDGE, SKILLS, AND EDUCATION:*

* MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per day

* Ability to multi-task and keep composure in a fast-paced work environment

* Time management skills

* Follow through on commitments

* The ability to handle difficult conversations

* Excellent written and verbal (English) communication skills.

* Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operations

* Strong presentation skills

* Professional speaking voice and demeanor

* Ability to work with highly sensitive information and work in a confidential environment

* Successful completion of a pre-employment drug screen and criminal background check

*PHYSICAL AND MENTAL REQUIREMENTS:*

* Ability to function in high-pressure situations

* Manual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipment

* Ability to take legible hand-written notes where necessary

* Correctable vision and hearing

* Excellent interpersonal skills

* Clear, easy to understand oral communication ability

* Ability to sit for prolonged periods

*ENVIRONMENTAL EXPOSURE:*

* Air conditioned/heated office environment

* Exposure to artificial interior lighting

* Low to medium level noise

* Exposure to hazards as typically found in office products and equipment

*TO THE BEST QUALIFIED CANDIDATES WE OFFER:*

* Base hourly salary, plus performance bonuses.

* 401K Plan, Employer paid Healthcare Reimbursement Account

* Paid vacation plus paid holidays