Aquent is hiring: Social Media Analyst in Auburn Hills

The Social Media Analyst is responsible for the ongoing monitoring and analyzing of various social channels for customer and industry activity related to specific brand quality, in alignment with business, customer care and safety strategies and direction. Develop strategies to enhance and maximize insights provided by established social media listening tool(s). Leverage measurement tools and mine insights and provide regular progress reports. Continually find ways to improve on listening metrics through testing and new initiatives. Participate in cross-functional teams reporting for Voice of the Customer (customer sentiment, trending brand topics, top customer concerns). Provide ongoing feedback to vehicle brands, dealer network, quality and other groups.

Experience:

• Experience in data analysis, reporting, and presentation
• 1+ year(s) experience or equivalent exposure to a corporate environment
• Demonstrated verbal and written communication skills
• Ability to multi-task, with high attention to detail
• Proven Microsoft Office skills including Excel, PowerPoint, and Word with experience creating data charts/graphs
• Experience with social media platforms, including, but not limited to Facebook, Instagram, LinkedIn, X and YouTube

Ideal Candidate:

• BA or BS, with specialization on Advertising, Communication or Marketing
• Experience with presenting data metrics, insights or other relevant information to large groups including senior leadership
• Proficiency with social media management and analytics tools including, but not limited to, Sprinklr, Emplifi
• Capable of writing, editing and crafting content for the social media space

The target hiring compensation range for this role is $23.79 to $26.44 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description

Are you ready to join a renowned automotive company that is shaping the future of mobility? Our client is a global leader in the automotive industry, known for its innovative vehicles that combine style, performance, and sustainability. With a rich heritage and a commitment to excellence, our client is driving towards a cleaner, safer, and more connected automotive world. Join us in creating the next generation of vehicles and experiences.

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