MEDA Engineering and Technical Services, LLC is hiring: Social Media Analyst in

Location: Auburn Hills, MI, United States of America

Job Type: Contract Full-Time

Industry: Information Tech/Com

Position ID: 14047

Degree Required: Bachelor

Job Description

We are recruiting an experienced Social Media Analyst to join our team to support our client in the automotive industry.

NOTE:

• Hybrid – 2+ days onsite, per week

RESPONSIBILITIES:

• Ongoing monitoring and analyzing of various social channels for customer and industry activity related to specific brand quality, in alignment with business, customer care and safety strategies and direction.
• Develop strategies to enhance and maximize insights provided by established social media listening tool(s).
• Leverage measurement tools and mine insights and provide regular progress reports.
• Continually find ways to improve on listening metrics through testing and new initiatives.
• Participate in cross-functional teams reporting for Voice of the Customer (customer sentiment, trending brand topics, top customer concerns).
• Provide ongoing feedback to vehicle brands, dealer network, quality and other groups.

REQUIRED SKILLS & QUALIFICATIONS:

• Experience in data analysis, reporting, and presentation.
• 1+ year(s) experience or equivalent exposure to a corporate environment.
• Demonstrated verbal and written communication skills.
• Ability to multi-task, with high attention to detail.
• Proven Microsoft Office skills including Excel, PowerPoint, and Word with experience creating data charts/graphs.
• Experience with social media platforms, including, but not limited to Facebook, Instagram, LinkedIn, X and YouTube.

PREFERRED SKILLS & QUALIFICATIONS:

• BA or BS, with specialization on Advertising, Communication or Marketing.
• Experience with presenting data metrics, insights or other relevant information to large groups including senior leadership.
• Proficiency with social media management and analytics tools including, but not limited to, Sprinklr, Emplifi.
• Capable of writing, editing and crafting content for the social media space.

OTHER PERKS & BENEFITS:

MEDA offers an excellent referral bonus. Great candidates know great candidates.