City of Ontario is hiring: Supervising Library Clerk in Ontario

Supervising Library Clerk

Become an essential part of the Ontario City Library as a Supervising Library Clerk by utilizing your passion for education and commitment to providing exceptional library services. The Supervising Library Clerk will provide guidance and supervision to library staff, ensure smooth daily operations and adherence to library policies and procedures, assist patrons with inquiries, and assist in inventory management and financial transactions. This position will directly supervise, mentor and evaluate all Library Clerk staff, assist covering circulation and reference desks, and assist with programs and events.

The ideal candidate will demonstrate exceptional skills in conflict resolution and problem-solving to foster harmonious interactions among patrons and staff, adeptly addressing challenges within the library environment, and demonstrate proficiency in customer service and cash handling principles. The Supervising Library Clerk shall be organized with strong time management skills and the ability to maintain accurate records. Successful candidates will be adaptable, emotionally intelligent, and proficient in the use of technology. Additionally, the successful candidate will embody the Ontario City Library's Mission, Vision and Values as well as the qualities of a "Five Tool Player"- Leader, Thinker, Communicator, Operator and Public Servant - and the values of the City's Approach to Public Service - Commitment to the Community, Excellence through Teamwork, and Doing the Right Thing the Right Way.

The Supervising Library Clerk is a paid, part-time/temporary position scheduled to work no more than 29 hours per week and is not eligible to participate in the City's health insurance or retirement plans.

Essential Functions

• Provides patron assistance including but not limited to checking library materials into and out of circulation; explaining procedures and resolving public complaints; preparing library card registrations; and collecting fines and fees.
• Ensures library materials are shelved properly; coordinates inventory of library materials.
• Interviews, selects, trains, schedules, assigns, and evaluates the work of library support staff and volunteers.
• Organizes and schedules work; conducts staff meetings and training sessions.
• Participates in establishing and implementing new and improved policies and procedures; updates and maintains policy and procedure manual for assigned Library sub-unit.
• Monitors, documents, and updates library procedures.
• Maintains records for the ordering and receiving of office supplies; oversees staff activities involving daily deliveries and mail.
• Produces circulation reports.
• Resolves operating problems with computer, software, hardware, copier, and cash register.
• Monitors part-time budget when scheduling staff.

Qualification Guidelines

Education: High school diploma or recognized equivalent.

Experience: Four years of library support and operations experience.

Desirable:

• One year of lead or supervisory experience.
• Previous customer service experience and circulation experience in a library setting.
• Bilingual in any language preferred.

Licenses: A valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.

Special Requirements: Ability to work evenings and weekends.

Application Process

Apply online by clicking on the "Apply" link at the top of this announcement. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

#J-18808-Ljbffr