Annual Giving Manager Mid-Continent Public Library

Position Overview

The Annual Giving Manager partners in the development and execution of key strategies to grow MCPL’s annual and long-range fundraising efforts by developing and implementing programs to attract and retain annual donors. This position will focus on donor stewardship and cultivation by utilizing mail and digital campaigns, implementing membership and giving circle/society programs, and conducting targeted giving campaigns to provide dollars to help meet the operating and programmatic needs of the Library. In addition, this position will serve as an “impact storyteller” by crafting and communicating pieces that illustrate the importance of private donations and grants to the Library’s work.

Essential Functions:

• Oversees MCPL’s annual giving program
• Determines annual campaign strategies and goals in collaboration with Fundraising and Development Director
• Plans, directs, and evaluates all annual giving strategies including, but not limited to, direct mail, email campaigns, and online giving
• Stewards annual donors to improve donor retention and increase giving
• Develops strategies to grow the donor database and identifies prospective donors
• Writes/proofs annual giving materials and related communications
• Cultivates annual membership/giving circle program
• Develops and implements annual membership program and focused-giving programs supporting the Midwest Genealogy Center and endowment fund
• Sets and meets goals to grow member recruitment and retention
• Works with other department and MCPL staff to ensure that all annual giving benefits are fulfilled annually
• Creates opportunities for MCPL staff and retirees to engage with the Library’s philanthropic efforts
• Manages external communications efforts
• Gathers and curates data illustrating the impact of charitable giving on the Library’s programs, collections, and operations
• Develops an annual donor communications calendar and executes key donor communication pieces
• Manages a regular donor communications including a monthly newsletter
• Works with Community Relations and Marketing Departments to share funding award announcements with the public and stakeholders
• Creates periodic impact reports to show results from charitable funding
• Ensures all development-related web pages are accurate and updated
• Provides overall departmental support
• Assists with donor appreciation and membership events
• Serves as departmental representative on staff committees
• Facilitates timely data entry regarding donor interactions in Raiser’s Edge
• Contributes to the creation and ongoing monitoring of annual development plan goals and metrics
• Attends meetings in place of Fundraising and Development Director when needed
• Assists the Fundraising and Development Team members in executing fundraising events and other development-related projects

Education and Experience:

• Bachelor’s degree required
• 4 years of experience in fundraising/development field required
• CFRE certification, preferred

Knowledge, Skills, and Abilities:

• Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public.
• Ability to work effectively in a team environment.
• Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
• Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
• Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all.
• Additionally, this position requires:

Job Knowledge

• Advanced knowledge of development and fundraising concepts
• Demonstrates advanced understanding of development and fundraising concepts, terminology, and current trends in philanthropy
• Advanced ability to create and implement strategic fundraising plans is necessary to perform this job at a satisfactory level
• Demonstrates advanced ability to oversee an event and/or program from conception to completion
• Advanced ability to maintain confidentiality of donor information

Technology, including specific applications, hardware, and coding languages

• Advanced knowledge of Teams, Microsoft Office 365 applications including: Word, Excel, Outlook, PowerPoint, Teams, etc.
• Advanced ability to schedule Teams meetings, maintain an Outlook calendar, and craft presentations
• Intermediate knowledge of Raiser’s Edge software and its modules or similar donor database
• Demonstrates strong understanding of donor data entry and management and ability to accurately record, maintain, and report on donor data in Raiser’s Edge
• Intermediate ability to create constituent records, create events, and process gifts of memberships

Communication (reading, writing, speaking)

• Demonstrates professional and effective written communication including high proficiency in writing and proofreading
• Advanced ability to effectively communicate at an advanced level in writing, on the phone, in person and virtually, via email, with both internal and external customers

Financial/Mathematical

• Proficient knowledge of budgeting and invoicing
• Demonstrates understanding of budget creation, implementation, and tracking for grant reporting
• Advanced ability to create and follow budgets and track invoicing for grant-funded projects

Teamwork

• Advanced ability to collaborate with peers to provide accurate and cohesive data to guide departmental priorities
• Ability to participate in a dynamic team of professionals who encourage trust in one another and collective accountability for successful group outcomes
• Ability to coordinate stakeholders to complete Library projects and initiatives

Leadership

• Solid knowledge of a public library’s mission and purpose
• Ability to meet expectations, to maintain a high-quality work product, and demonstrate consistent initiative
• Exhibits self-motivation with the advanced ability to prioritize, meet deadlines, and manage changing priorities

Decision Making

• Demonstrates advanced organizational and planning skills with ability to perform multiple tasks concurrently
• Demonstrates advanced critical thinking and well-developed problem-solving skills
• Ability to acquire advanced knowledge of department processes and procedures, Library Professional Ethics, and the impact of decision-making on MCPL
• Demonstrated mature judgment

Customer Service

• The ability to adapt to changing deadlines, workflows and tasks assigned while maintaining a polite, professional and collaborative demeanor

Age Requirement:

Must be at least 18 years of age

Motor Vehicle Requirement:

Possession of a valid driver’s license and a reliable personal vehicle for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed)

Work Environment:

• Works primarily indoors with prolonged periods of sitting at a desk, working on a computer, and must have a reasonable tolerance for dust, mold, scents, allergens, and communicable diseases which enables the employee to handle library materials, work in older buildings and interact with coworkers and the public
• Shared office space
• Essential physical abilities to be accomplished with or without reasonable accommodation are:

Daily (greater than 50% of the time):

• Sitting
• Receiving Communication and Instructions (vision, reading, hearing)
• Conveying Communication and Instructions (Speaking, writing)
• Using computer data entry tools – keyboard, mouse, touchscreen, scanner

Frequently (up to 50% of the time):

• Walking (even ground)

Occasionally (approximately 1-2 times per month):

• Standing (up to 1 hour at a time)
• Lifting 1-10 pounds
• Pushing/Pulling 1-10 pounds
• Reaching above shoulder

Rarely (1-5 times per year):

• Standing (more than 1 hour at a time)
• Walking (variable surfaces)
• Lifting 11-25 pounds
• Pushing/Pulling 11-25 pounds
• Bending/Stooping
• Kneeling
• Climbing stepstools