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PSI (Proteam Solutions)

PSI (Proteam Solutions) is hiring: Senior Digital Pricing & Promotion Analyst in

PSI (Proteam Solutions), Columbus, Ohio Metropolitan Area, United States, 43224

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We are seeking a detail-oriented Personalization & Promotions Analyst to join our Digital Commerce Operations team. This individual contributor role is responsible for executing pricing, promotions, and content personalization for our e-commerce and loyalty program.

Key Responsibilities:

  • Set up pricing, promotions, and coupon codes for online and direct mail campaigns.
  • Validate promotional offers, disclaimers, and customer experience across digital platforms.
  • Support loyalty program campaigns, rewards, and event setups.
  • Collaborate with the legal team to maintain a disclaimer library and draft new disclaimers.
  • Conduct quality assurance testing, including website, app, and email promotions.
  • Assist with customer segmentation strategies and promotional ranking logic.
  • Support A/B testing and ensure accurate promotion execution across all channels.
  • Work with the copy team to maintain a promotion library and code bank.
  • Communicate updates to customer service teams regarding new promotions and functionalities.
  • Periodically update shipping methods, BOPIS, and subscription programs.
  • Maintain process documentation, training materials, and best practices.
  • Participate in on-call rotations to ensure 24/7 operational integrity.

Qualifications:

  • Bachelor’s degree in a related field or equivalent experience.
  • 3-5 years of experience in digital business operations preferred.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Comfortable working cross-functionally and independently.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Experience with SharePoint, Salesforce Commerce Cloud, Workfront Proof, or Moveable Ink is a plus.