Senior Digital Pricing & Promotion Analyst Job at PSI (Proteam Solutions) in Col

We are seeking a detail-oriented Personalization & Promotions Analyst to join our Digital Commerce Operations team. This individual contributor role is responsible for executing pricing, promotions, and content personalization for our e-commerce and loyalty program.

Key Responsibilities:

• Set up pricing, promotions, and coupon codes for online and direct mail campaigns.
• Validate promotional offers, disclaimers, and customer experience across digital platforms.
• Support loyalty program campaigns, rewards, and event setups.
• Collaborate with the legal team to maintain a disclaimer library and draft new disclaimers.
• Conduct quality assurance testing, including website, app, and email promotions.
• Assist with customer segmentation strategies and promotional ranking logic.
• Support A/B testing and ensure accurate promotion execution across all channels.
• Work with the copy team to maintain a promotion library and code bank.
• Communicate updates to customer service teams regarding new promotions and functionalities.
• Periodically update shipping methods, BOPIS, and subscription programs.
• Maintain process documentation, training materials, and best practices.
• Participate in on-call rotations to ensure 24/7 operational integrity.

Qualifications:

• Bachelor’s degree in a related field or equivalent experience.
• 3-5 years of experience in digital business operations preferred.
• Strong organizational skills with attention to detail.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Comfortable working cross-functionally and independently.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with SharePoint, Salesforce Commerce Cloud, Workfront Proof, or Moveable Ink is a plus.