cyberThink, Inc.
cyberThink, Inc. is hiring: Technical Writer in O Fallon
cyberThink, Inc., O Fallon, MO, United States, 63368
Job Description:
As a Technical Writer, you will support the Client by developing high-quality documentation that enhances user understanding of digital payment platforms. You will collaborate with service owners, product managers, and cross-functional teams to document technical and business-level details effectively.
Key Responsibilities:
Required Skills, Experiences, Education, and Competencies:
The hourly range for roles of this nature are $40.00 to $60.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
As a Technical Writer, you will support the Client by developing high-quality documentation that enhances user understanding of digital payment platforms. You will collaborate with service owners, product managers, and cross-functional teams to document technical and business-level details effectively.
Key Responsibilities:
- Develop comprehensive API technical documentation that meets organizational standards
- Write developer-friendly content to support product adoption and usability
- Evaluate and enhance existing documentation to improve clarity and effectiveness
- Create and update customer-facing implementation guides in alignment with evolving product capabilities
- Work with technical specifications to translate complex content into clear customer guidance
- Gain a deep understanding of products to produce engaging, user-friendly documentation
- Contribute to internal knowledge-sharing through slide decks, documents, and wiki pages
- Ensure documentation deliverables meet quality and timeline expectations
- Collaborate with stakeholders and subject matter experts to source accurate information
- Research, write, and edit new and existing technical content for API documentation
Required Skills, Experiences, Education, and Competencies:
- Proven experience in writing effective documentation for technical systems or platforms
- Working knowledge of structured writing, Markdown, HTML, CSS, and APIs
- Ability to manage multiple projects simultaneously with strong organizational skills
- Effective communicator, capable of engaging with stakeholders to gather information
- Skilled in simplifying complex technical concepts for diverse audiences
- Customer-focused approach to documentation and content development
- Accountable and detail-oriented with a commitment to high-quality deliverables
- Self-motivated, adaptable, and proficient in authoring tools
The hourly range for roles of this nature are $40.00 to $60.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.