VUI Designer/ UX
CapB InfoteK - New York, New York, us, 10261Work at CapB InfoteK
Overview
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Overview
For one of our ongoing projects we are looking for a
VUI Designer . The position is based out of New York but can be done remote as of now .
• Produce call flows, prototypes, and conversational user interface specifications
• Self-driven in conducting voice UX research and testing efforts, speech tuning when necessary
• Analyze real usage data and provide educated voice experience optimization advice.
• Have a command of the conversational/omni channel interaction design
Qualifications:
• 5+ years of professional experience in voice/VUI Design
• Bachelor’s Degree or equivalent professional experience
• A working understanding of speech and language technologies
• Expertise in modeling state driven architecture
• Expertise in voice and DTMF grammars and Tuning.
• Experience with AVAYA, Nuance systems and their integration
• Experience with cloud technologies like Amazon Connect/Polly experience is a plus