Technical Communication Specialist Job at Alvarez & Marsal in Dal...
Alvarez & Marsal - Dallas, TX, United States, 75215
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Overview
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About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 professionals in more than 40 countries. We focus on practical solutions to help our clients succeed, fostering a culture that values independent thinkers, doers, and a collaborative environment guided by core values like Integrity, Quality, and Diversity.
Description
Technical Communication Specialist
Join our IT Communications and Change Management team in a hybrid role that combines technical writing and content strategy. You will support both technical and non-technical audiences by creating procedural documentation, training materials, knowledge base content, and managing communication best practices to support IT initiatives and enhance user understanding and adoption.
How You Will Contribute
- Collaborate with IT leaders to develop content that explains tools and systems to diverse audiences.
- Create and implement communication plans for IT projects, increasing awareness and adoption.
- Write, edit, and proofread training materials, process documents, and internal communications.
- Manage multiple projects with competing deadlines across IT verticals.
- Use internal platforms to craft outage messages and promotional content for technical initiatives.
- Improve documentation and communication processes to enhance user experience.
- Support broader change management efforts as needed.
Qualifications
- Bachelor’s degree in communication, English, Technical Writing, or related field.
- Minimum 2 years in technical writing, change management, or content strategy.
- Proficiency with Microsoft 365 tools, especially Teams and SharePoint, and familiarity with style guides like APA or Chicago.
- Ability to translate complex technical info into clear, user-friendly language and visuals.
- Excellent organizational and project management skills.
- Team-oriented with the ability to collaborate across departments and technical levels.
Additional Information
We offer competitive salary ($75,000 - $95,000), benefits, professional development, and a culture that values diversity and inclusion. Our benefits include health plans, 401(k), paid time off, and more. We are committed to equal opportunity employment and fostering an inclusive environment.
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