Audio Visual Specialist - Well& by Durst, 151
AEG - New York, New York, United States, 10036![AEG](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
LEGENDS
Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
ATTRACTIONS
Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates with 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight, and drive a steady stream of diverse visitors.
Custom narratives to guide the journey, delivered to deeply engage distinct visitor groupsBold and dramatic design to push the envelope on the physical space and inspire awe and wonderRe-imagined dining experiences to delight local foodiesLeading-edge technology and innovation to drive interactivity and create fully immersive experiencesLegends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.
WELL& by DURST, 151
Well& by Durst, 151 is a constantly evolving experience that supports your well-being and fuels your endeavors. It's a social spot to gather friends and colleagues, and an intimate space to gather your thoughts. Bring a lunch date to sample world-class cuisine or push your ideas further with flawless business services.
THE ROLEIn this client-facing role, you will design, setup and provided operation support of small to large-scale audiovisual system configurations including virtual streaming support. It requires a hyper-focus on customer service and the ability to work independently. An additional key requirement is the ability to function optimally in a fast-paced, dynamic work environment with quicky changing work priorities. The role reports to the AV Manager.
ESSENTIAL FUNCTIONS
Consult on, analyze, and configure the proper audiovisual components required for each eventDocument and maintain audiovisual requirements per eventProficient, accurate and timely setup, operation, and breakdown of audiovisual equipmentTrack client support requests and system failuresEscalate complex issues to advance support service teams and vendorsManage, maintain, and troubleshoot audiovisual equipment and component issuesReplace defective hardware before, during, and after eventsDiagnose software, firmware, and hardware errors and failuresOversee and setup for large-scale meetings for on-site and hybrid video streaming (including camera set-ups, video switching and audio mixing)Setup, video record, and edit events as assigned by managementDiagnose and repair videoconferencing equipment and computer hardware by contacting the vendor when necessaryConduct standard walk-throughs to ensure all systems are operational prior to and during all eventsProvide level-1 and level-2 support to all point-of-sale system problems and escalate when necessaryAssist with point-of-sale support, company PC, printers and related equipment for the venueUpdate of the company's PCs, printers, and related equipment (including end user support, performing PC maintenance, POS Maintenance, upgrades, and configurations)Maintain a thorough knowledge of the organization and adheres to all standards and practicesCollaborate with other members of the IT team-especially Service Desk staff to resolve tickets/issuesAttend weekly meetings and individual client meetings to discuss event timelines and establish audiovisual needsSupport sister properties as neededPractice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety trainingPerform other related duties as assignedQUALIFICATIONS
Associate's DegreeKnowledge of CAT5/6 crimping in different cable configurations (making LAN cables)Experience with active directory and Point-of-Sale (preferably Oracle Micros POS)Experience with a variety of videoconferencing equipment, computers, networking, peripherals, wireless microphones, Push-to-Talk systems, 4 - 24 channel mixers, broadcast cameras, and video switchersCrestron 4K Certification (desirable)Biamp/Tesira Certification (desirable)Working knowledge of Microsoft applications (including operating systems)Solid analytical and problem-solving skills and a proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashionStrong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholdersEffective oral presentation and written communication skillsAbility to work in a fast-paced environment while organizing tasks based on priority and urgencyAbility to manage confidential client informationAbility to quickly learn and support new technologies, think independently, and employ excellent follow through skills-all while exhibiting a "can do" attitudeAbility to function in a team environment and establish and maintain productive working relationshipsAbility to be on feet for extended periods of timeAbility to lift at least 50 lbs.Ability to work a "flexible schedule" (including overtime early mornings, and some evenings)COMPENSATION
$25/hour + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.SkillsRequired
Time ManagementTeam WorkBehaviorsRequired
Functional Expert: Considered a thought leader on a subjectTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well