ANALYST - MARKETING
Hard Rock International - Wheatland, California, United States, 95692![Hard Rock International](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Hard Rock International
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Overview
Responsibilities:ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job clasification)- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.- Builds offers in the Hard Rock Sacramento systems.- Maintains and updates existing reports on a daily, weekly, or monthly basis.- Investigates and solves data quality issues.- Manipulates and sorts player lists in preparations for direct mail vendors.- Uploads Player Tags and creates prizes in CMP.- Prepares graphical interpretation of raw data.- Prepares ad-hoc analysis upon request.- Maintains professional relations with vendors and guests.- Attend and participate in off property functions and events as assigned.- Attend and participate in meetings, completing follow-up as assigned.- Perform work regularly and predictably..- Attend seminars when needed.- Assist on the gaming floor as needed, utilizing casino management software and self-service kiosks.- Responsible for cleaning and sanitizing work and public spaces.- Perform other duties as assigned.
Qualifications:EDUCATION AND /OR EXPERIENCE REQUIREMENTS:(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a college degree with 1 to 2 years of related experience and/or training or an equivalent combination of education and experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):- Must obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations- Must successfully pass background check.- Must successfully pass drug screening.- Must be at least twenty-one (21) years of age.
KNOWLEDGE OF:- Understanding of and experience in the propertys regional gaming market.- Casino marketing functions including, but not limited to database, advertising and branding.- Operations, services and activities of a comprehensive marketing and database programs.- Must be proficient in SQL.- Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Access.- Pertinent federal, state, and local laws, codes, and regulations.
ABILITY TO:- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.- Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.- Communicate clearly and concisely, both orally and in writing.- Analyze marketing and promotions data.- Be a strategic, analytical, ethical and effective motivator.- Participate in the development and administration of goals, objectives, and procedures.- Prepare clear and concise administrative and financial reports.- Interpret and explain policies and procedures.- Operate various types of office equipment.- Establish and maintain effective working relationships with those contacted in the course of work.- Be flexible to work varying shifts and time schedules as needed.- This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
Additional Details:
Closing:The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.