Lead UX Designer
PayPal - Albany, New York, us, 12237Work at PayPal
Overview
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Overview
Emphasize a profound understanding of customer requirements by conducting robust market analysis, consumer surveys, and customer interviews to ensure the development of products that are well-aligned with user needs.Develop innovative ideas and solutions from customer insights using data-driven hypotheses, working closely with the engineering team to translate these into actionable product strategies.Nurture strong collaborative partnerships across various team functions, using effective communication and inclusivity as powerful tools to enhance teamwork and ensure everyone is heard.Deploy robust management skills to cultivate a healthy and robust growth environment within the team, resulting in enhanced execution of tasks and goal achievement.Be a proactive change agent, employ a curious and passionate attitude towards all tasks and inspire team members to adopt the same mindset which leads to a creative and innovative working culture.Act as an advocate for the customer, taking ownership and accountability for project outcomes and translating customer feedback into product improvements that enhance customer satisfaction.Elevate craft expertise by strategically influencing, leveraging, and contributing to design systems, style guides, patterns, and assets to create intuitive and high-quality experiences for developers. Develop frameworks for complex systems, ensuring enhancements cater to specific developer needs and streamline processes effectively.Foster a deep understanding of tech specifications and requirements, working in close collaboration with engineering teams to ensure seamless translation of customer needs into feasible product enhancements.Empower and motivate team members to champion change, fostering a future-focused mindset that readily embraces new ideas, technologies, and strategies to exceed customer expectations.
What You Need to Bring
A Master's or Bachelor's degree backed by 5-12 years of experience in design, research, or associated fields demonstrating creativity, leadership, and significant impact within each previous role.An in-depth portfolio of designing varied experiences across products, platforms, and native apps displaying a keen emphasis on delivering impactful user experiences for consumers and enterprise customers.An expertise in intricate systems design, the crafting of frameworks, and the narrative chops to get them adopted.Knowledge or specialist experience in the domain of financial services or related industries is highly recommended reflecting an understanding of sector-specific challenges, needs, as well as ability to seize opportunities.Expertise and skill in design and prototyping applications like Figma, Miro, Asana, and similar platforms, using them productively to drive adopted design strategies.Established track record of excellent project leadership, including guiding and mentoring design teams, fostering talent development, and empowering team members to deliver their best work.Proven ability to navigate complex UX challenges, demonstrating a strategic mindset, critical thinking, sound judgment, and exceptional problem-solving skills.Strong cross-functional collaboration experience, including partnering with product management, engineering, marketing, and other key stakeholders to align product and design strategies, enhance efficiencies, and deliver seamless user experiences.Remarkable communication and presentation skills, influencing decision-making at all levels and effectively articulating the high-level strategic direction to stakeholders and teams.Outstanding change management skills, demonstrating agility, resilience, and the ability to drive change initiatives, promote innovation, and foster a culture of continuous improvement.Demonstrated curiosity and a passion for pushing boundaries, exceeding customer expectations, and driving meaningful impact, inspiring and motivating others to innovate and strive for excellence in their work.
Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$107300 to $259600Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.Any general requests for consideration of your skills, please Join Our Talent Community.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Minimum Salary: 107300.00 Maximum Salary: 259600.00 Salary Unit: Yearly