Communication Access Manager
Western Washington University - Bellingham, Washington, us, 98227Work at Western Washington University
Overview
- Apply
Overview
Communication Access ManagerAbout the University:Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students, and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands, and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive.About the Department:The Disability Access Center supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.About the Position:The Communication Access Manager's primary role is facilitating Western’s obligation to provide appropriate and reasonable accommodations for disabled students, with a focus on serving d/Deaf and hard-of-hearing students. The Communication Access Manager is responsible for supervising, managing, and coordinating the activities and functions of accommodations/services programs for d/Deaf and Hard of Hearing students in the Disability Access Center (DAC) and for ensuring the timely and effective provision of accommodations for qualified students with disabilities in accordance with state and federal guidelines and regulations.Position Duties and Responsibilities:40% - Facilitate disability accommodations via interactive process:Facilitate all aspects of the interactive process in compliance with applicable federal and state laws and university policies.Evaluate student applications for disability accommodations, including any medical/psychological documentation and documentation of previous accommodation history.Independently plan and conduct individual access planning meetings (APMs) with students.Gather additional information about the student’s experience of disability and potential barriers to full inclusion.Determine eligibility for appropriate accommodations and notify students of decisions.Serve as a resource to faculty and staff regarding the implementation of accommodations.Maintain student confidentiality.45% - Manage the Disability Access Center (DAC) Communication Access Accommodations:Manage daily operations of the DAC Speech-to-Text Program and Closed Captioning Program.Recruit, hire, train, and supervise real-time transcribers.Coordinate scheduling of speech-to-text service providers.Provide technical assistance to faculty, staff, and students.Maintain equipment and software licenses.Prepare quarterly reports for the DAC Director.10% - Maintain, Review, Modify, and Develop Policies and Procedures:Regularly review policies and procedures and make recommendations for modifications.Provide technical assistance and support for faculty, staff, administration, and students.Remain current on research and legal activity in the field.Required Qualifications:Master’s degree in a related field or equivalent combination of education and experience.Proficiency and 3 years' experience in providing real-time transcription or ASL interpretation.Strong knowledge of state and federal laws governing the rights of disabled students.Demonstrated understanding of and ability to deliver services in alignment with the biopsychosocial model of disability.Strong written and verbal communication skills.Demonstrated time management skills and experience handling confidential information.Preferred Qualifications:Supervisory experience.Fluency in American Sign Language.Knowledge of assistive technologies for people with disabilities.Conditions of Employment:All employees must comply with our Immunization policies. Please reach out to HR@wwu.edu for information regarding exemptions and accommodations.Salary:
Hiring range is $62,256 - $71,595 depending on qualifications and experience.Application Instructions:
A cover letter and resume are required and should address your experience related to the position responsibilities and qualifications.Closing Date Notes:
Application review begins August 1, 2024; position is open until filled.Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply.
#J-18808-Ljbffr