COMMUNICATIONS AND ENGAGEMENT MANAGER
Arlington County - Arlington, Virginia, United States, 22201![Arlington County](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Arlington County
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Overview
Department of Community Planning, Housing and Development
(CPHD) is seeking a results-driven
Communications & Engagement Manager.
This position will report to the Department Director and will lead the Communications and Public Engagement team to deliver comprehensive public relations and community engagement plans for high-profile, public-facing programs. This position will be responsible for managing a team of communication professionals that drive public awareness and participation in planning, urban design, development, housing, historic preservation, zoning, and building administration initiatives. They understand the critical role equity plays in housing, planning, and development policy and programs and they have experience developing and executing strategic communication and engagement plans that provide access to, and amplify all voices.
The right candidate works collaboratively with cross-functional teams, exhibits excellent judgement, balances competing priorities, and develops talent. They are both a visionary who sets overarching program goals and a builder who rolls up their sleeves to accomplish them. They will be focused on inclusive engagement and radical inclusion, which utilizes power mapping with an equity lens to design equitable decision-making structures that account for differences in power amongst stakeholders, and includes targeted strategies to engage and compensate historically marginalized communities, and voices representing both current and future residents.
Specific duties include:Providing strategic guidance on communications and public engagement tactics to senior County officials, County staff, direct reports, and partners within other departments;Working to understand the County’s diverse audiences and ensuring the team produces compelling content that reaches them through appropriate and accessible channels;Assessing communication and engagement needs, establishing short- and long-term goals, recommending strategies, and allocating appropriate resources, which includes building cultural competence in planning processes and designing planning processes and materials to be clear, accessible, and engaging for culturally diverse stakeholders;Supervising direct reports, balancing workload capacities, mentoring, and identifying professional development opportunities;Translating complex information, at times from multiple sources, into easy-to-understand visual and written formats;Representing the Department and its interests at internal coordination sessions and external community events;Creating, tracking, and reporting metrics to support the Department’s communications objectives;Writing, copying, editing, and publishing content for the Department’s public website; andPitching earned media coverage proactively and responding to reactive media inquiries.Minimum:Bachelor's degree in Communications, Public Relations, Marketing, Public Information, Business/Public Administration, Urban/City Planning or related field;Considerable professional experience in one or more communications fields, such as marketing, public relations, speechwriting, employee communications, journalism or other related area.
Desirable:
Preference may be given to candidates with experience with one or more of the following:Master's degree in related field;Managing communications and/or engagement teams as well as public/community relations for a public agency;Proactive and reactive media relations;Strong writing skills including writing for the web, enewsletters, social media and/or press releases;Advanced skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); andWorking with community engagement technology and tools such as online feedback platform(s) and email management system(s).A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.
Work Hours:
Monday - Friday, 40-hour week, with flexible work schedules and telework opportunities. Occasional evening or weekend work may be required for community meetings.
The official job title is Communications Manager.
Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.
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